Off-Campus Access to Resources: EZproxy and myVPN Changes
Due to security concerns and in order to be in full compliance with our license agreements, the UBC Library is now requiring off-campus patrons to use EZproxy for authentication & access to online resources. You can read the official statement here. But I wanted to add a word of clarity about myVPN for staff and […]
ScienceDirect ejournals & eBooks: No Access via EZproxy
ScienceDirect blocking our EZproxy due to security breach.
ALERT: myVPN and Some Buildings Experiencing Network Problems
***RESOLVED** Just a heads up, UBC IT is reporting problems with myVPN and the UBC Network in some buildings. Please follow their Bulletins here.
EZproxy Error Message: “Inter-institutional access failure”
Recently, several people have seen the following error message when using EZproxy: Inter-institutional access failure. Please contact your system administrator for assistance We are investigating the cause. In the meanwhile, clearing the cache & cookies from your browser appears to help. If you’ve tried this and the problem persists, please contact us using the eResources […]
RefWorks & EZproxy: A Solution Seems to be Working
Thank you for your patience while we worked on the recent problem with RefWorks & EZproxy. A fix was initiated yesterday, and so far it’s looking good. Thanks Joerg & the LSIT crew! Please try the following if you are off campus and want to access your RefWorks Account: clear the cache & cookies from […]
RefWorks: Work-Around to Accessing Your RefWorks Account
Apologies as the problems with RefWorks continue. If you are on campus, all should be working well. If you are off campus, we have two methods to get into your existing account: Method A (using myVPN): Clear the cache & cookies from your browser Read about and install myVPN if you haven’t already [ Info […]
ESA eJournals at UBC-Okanagan: Might Need MyVPN for Access
Due to a slight access problem, some Ecological Society of America ejournals may not be accessible directly from UBC-Okanagan campus. If you have trouble accessing: Ecology Ecological applications Frontiers in ecology & environment Ecological monographs …please try clearing the cache & cookies in your browser and connecting again. If that doesn’t work, please set up […]
ebrary eBooks: Access & Bookshelf
*UPDATE 1* (see below) New year, new problems. There are several problems with our ebrary eBook access at the moment. We are aware and working on the problems. Please stay tuned! UPDATE 1 One problem leaves town… Authentication (Access) problem and Bookshelf problem should be resolved. Please try the following to ensure your Access & […]
Gale Databases: All Access Lost Wednesday, 02Nov.2011
Access to all Gale databases from on campus has been lost this morning. The problem seems to be somewhere between here and their servers. Off-campus access via EZproxy & myVPN seems to be working fine. Stay tuned.

