Adam Matthew Alexander Street Press archive authentication Books24x7 Christmas closure CWL ebrary Ebsco Host EbscoHOST ejournal Portal eLink error messages EZproxy EZproxy Error Gale Google Scholar Hospital Branches Internet Explorer maintenance MyiLibrary myVPN OPAC OvidSP PDF ProQuest RefWorks RSVPN Safari SAGE ScienceDirect SFX Site Down Summon Taylor & Francis This week in eResources trial UBC Catalogue UBC eLink video Voyager VPN Wiley wireless
By madgett on April 20, 2020
UPDATE – PROBLEM SEEMS TO BE RESOLVED FOR NOW. Summon, the Library’s discovery service, is experiencing issues at the moment. Page loads slow or shows an Application Error message. Working on a fix. Stay Tuned.
By madgett on April 7, 2020
We have launched what we are calling OpenVersion in Summon. These are open access versions of articles sourced through Unpaywall. What does this mean? Unpaywall is a database of “freely available” versions of articles. Alumni, Community Users or anyone can click on the OpenVersion link when it appears and be taken to a version of […]
By madgett on February 11, 2020
UPDATE : RESTORED Please clear the browser history (cache & cookies) if you experienced problems. Summon, our discovery service, is offline at the moment. Please use the eJournal Portal (Journal Titles tab on the Homepage) for journal searches, or look in the Catalogue for ebooks. Watch for updates.
By madgett on July 11, 2019
UPDATE – Summon back up (10:35 a.m.) Summon down this morning All Summon searches lead to an error “APPLICATION ERROR” Your search has failed to complete. Please try again. Other institutions are experiencing the same problem, and it is being worked on. Stay tuned for updates!
By madgett on June 5, 2019
Update – Summon is back up Contact us if further problems : https://about.library.ubc.ca/contact-us/ejournal-help/ Summon, UBC Library’s discovery service, is currently down. We are working on it. Stay tuned!
By madgett on November 20, 2014
**UPDATE** As of the Beginning of February, this problem has been sorted Problems 2 & 3 are sorted now. Problem 1 lingers on. They suggest that problem could be sorted early in January. Stay tuned! Couple of recent problems have collided to make some ebooks we have access to un-findable in the Catalogue and […]
By madgett on August 28, 2013
**UPDATE** The initial problem has been fixed. Articles are appearing as they should when we have full-text access. However, a second problem has cropped up. Several ebook titles (and some ejournals titles) where removed in error from the Catalogue (and in some cases Summon). As a result, while we still have access to, for example, […]
By madgett on March 13, 2013
Serials Solutions (the providers of our discovery service, Summon) have partnered with ARTstor to allow images to “pop-up” into search results. In order to see these images, you need to allow your browser to display pop-ups for: *.artstor.net *.artstor.org library.artstor.org.ezproxy.library.ubc.ca As well, you will have to be on campus or logged into EZproxy to see […]