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By admin on August 28, 2009
EZProxy service is back. Friday’s problems now resolved. — We’re having problems with our ezproxy server. Systems staff are investigating and we hope access will be restored as quickly as possible. In the meantime, resources authenticated via EZProxy are unavailable. We apologize especially for the inconvenience to our Books 24×7 and Euromonitor (GMID) database users.
By irobb on March 17, 2009
Previously, there was a 30 minute gap between the time a patron changed their PIN number and when the change was updated on EZproxy. The time gap is now 15 minutes. So, the MOST a patron will need to wait after changing their PIN until they can use, say, our old friend GMID is 15 […]
By irobb on March 2, 2009
CWI is back in action. Previously… Contemporary Women’s Issues database (from Gale / RDS) does not recognize us. I have contacted Gale. Stay tuned.
By irobb on February 6, 2009
As you have probably noticed, EZproxy has had a shake up. You may have become aware of the changes after you hit a “Click Here” for passwords or authentication and received an error message. Or a database became temporarily unavailable. Or you were surprised (and frustrated) by the new green & gold “EZproxy Login” page. […]
By irobb on January 6, 2009
EGADS! Sadly, this problem seems a little deeper. RSVPN is not connecting into some databases/journals. This is proving tricky to solve. For those that can, please try the VPN connection (see link in message below). For those that can’t (some hospital sites, for example), our apologies. Do let us know at email@example.com if you encounter […]
By irobb on December 8, 2008
A patron swears they are connected to VPN or RSVPN at home, but they still can’t access a database. To see if they are really connected, have them go to CMYIP (see my IP). The IP address for VPN should start 142.103…, RSVPN starts 128.189… Different numbers, NOT connected. Advise patrons to clear their browser’s […]