Select Sage Titles Unavailable (Nov. 2021)
A number of Sage titles (ebooks and other items) are unavailable for access, while others appear to be working as expected. We are working with the Provider to find out why some items are being blocked. Stay Tuned!
EBSCO intermittent service issues (Nov.8, 2021)
UPDATE: Database level linking seems to be working, but not article level. Try entering at journal level and browsing to article. Please report any continuing issues via the eResources Help Form. Access to EBSCO databases and ebooks is intermittent. Users may be unable to login, or get a range of error messages (505, server upstream). […]
Maintenance on Some Discovery Services this weekend Sept. 25, 2021
The following services will be unavailable 8am-4pm, Saturday, September 25th due to planned maintenance by Ex Libris. eJournal Portal (Journal Titles tab on the Library homepage) Citation Linker (Blue Full Text button) Ulrich’s
Taylor & Francis ebooks and OpenAthens: 1st Visit Account Request
On a User’s 1st visit to the Taylor & Francis ebook site, after authenticating via OpenAthens, they will be asked to begin to set up an account. 1st question is to identify your Country/Region. Just say “Canada”. Ignore box for “Marketing materials”. Tick box to agree to “Terms & Conditions”. You will be then identified […]
ProQuest eBook Central – Down for Maintenance June 26th
ProQuest eBook Central will be down June 26, 2021, from 7:00 a.m. to 3:00 p.m. PDT (8 hours) for maintenance. Sorry for the inconvenience.
Harvard eBooks via EBSCOhost – No Access (May 2021)
Access Restored. Currently, we have lost access to the Harvard Business Publishing Collection (EBSCOhost) also known as Harvard Business Review Press ebooks on EBSCOhost. We are working on a solution. Only the “Harvard” ebooks seem to be affected. Stay tuned.
Print Book Display Problem in Summon – May 13th
Problem fixed! Currently, Print books in Summon are displaying a “Locations” hypertext that leads to a “Try UBC eLink” button that leads to an error. As a result, you can’t get to the Print book’s record in the Catalogue from Summon. To get to the Print Book’s records, search for the book’s title from here […]
Service Disruption: Discovery Services, May 29-30
UPDATE: According to Ex Libris, migration successful and all services restored. On May 29th, our 3rd-party discovery service, Ex Libris, is migrating to new servers. As a result, there will be some interruption to our discovery services for 24 hours (Saturday, May 29 at 18:00 PDT to Sunday, May 30 at 18:00 PDT). Please be […]
Elsevier Resources (ScienceDirect, ClinicalKey, Engineering Village, etc.) Down -Jan.2021
Access Restored. If you have any further problems, please reach out to us via our Help Form. Several Elsevier resources -ScienceDirect, ClinicalKey, Engineering Village, various ebooks & ejournals are down. This is a known issue that is being worked on. Please stay tuned for updates.
HathiTrust Site : “You Have Been Logged Out”
Access has been restored, Jan 12th, 2021. HathiTrust is showing a “You Have Been Logged Out” message after you log in. We are investigating and will update when we know more.