Vendor Drops Access

Access Issues with AMS (American Mathematical Society) forcing users to login twice

Users trying to access AMS (American Mathematical Society) books or journals are currently being forced to login twice to access content. After logging in via the library website and landing on the AMS page, AMS will send users to a ‘Access through your institution” page when trying to access full text. If you search for […]

Lost access to New England Journal of Medicine website

Issue is now fixed. August 11th, 2023. UBC has lost access to the New England Journal of Medicine (NEJM) of their website. As a workaround you can place this URL in front of a NEJM URL and login with your CWL to access: https://proxy.openathens.net/login?qurl= Alternatively you can also access current issues of NEJM via OVID […]

Lost Access to Oxford

Our Oxford ebooks and journals are not recognizing UBC users for access. You will hit a paywall or “Get Access” despite already logged in. Oxford is aware of the issue and it should be fixed by the end of the day.

Lost Access to Oxford University Press / Oxford Academic

UPDATE – Problems resolved. Oxford Access is now working. Jan 11, 2023 Oxford University Press and Oxford Academic access is currently down for multiple institutions. When trying to access a ‘Sans Sigma’ page will appear, with following error message: Sorry, there was an internal server error If this is the first time you are seeing […]

Access to Lost to AAAS/Science Journals, ASM Journals, and Proceedings of the National Academy of Sciences (PNAS)

UPDATE – Problems resolved. July 26, 2022 Due to an ongoing issue, attempts to access journals published by AAAS/Science Journals, ASM Journals, and  Proceedings of the National Academy of Sciences (PNAS) returns this error: Bad Request Could not fetch entity ‘https://iam.atypon.com/shibboleth’. For assistance please contact your organization administrator. This is impacting a number of Academic […]