Library Access Browser Ext. (Lean Library) : Highlight & Search Down -Oct2020
UPDATE: Now Working The Highlight & Search feature in the Library’s Access Browser Extension (from Lean Library) will be down for this week (Oct. 5th – 9th), but should be back next week. Don’t know about the Library’s Access Browser Extension? Please read here.
Duke University Press Down (September 18, 2020)
Update 12:30pm – Access restored. Please report any continuing problems via the eResources Help Form. Access to ebooks and ejournals from Duke University Press is currently unavailable. The vendor is working to restore access as quickly as possible.
ProQuest Ebook Central – Reader unavailable
Issue RESOLVED A system issue is affecting the performance of Reader on the ProQuest Ebook Central platform. PDF download and online reading services are not available. System engineers are working to fix the issue, and we’ll update you as soon as we know more.
Maintenance Affecting Some Services : June 26, 5:00pm – 9:00pm
June 26, 5:00pm – 9:00pm Due to scheduled maintenance The following services may be down on Friday, June 26th, from 5:00pm – 9:00 pm PST: Citation Linker (Full Text Online page) eJournal Portal (“Journal Titles” tab on Library Homepage) UlrichsWeb As well, the “Alternatives” feature of the Library Access Browser Extension (Lean Library) may also […]
EBSCOhost Databases Slow (June 23, 2020)
UPDATE: As of June 24 morning, EBSCOhost databases seem to be back to normal. EBSCOhost Databases were down earlier today They appear to be back, but are very slow. Stay tuned for any further updates.
Passport GMID : Problems With Access (May 2020)
RESOLVED! We have solved the problem with Passport. Please do the following: 1) clear all history (cache & cookies) from your browser (or if you know what you are doing, clear only the history/cookies related to Passport) 2) go to the Resource page & click on Connect to Resource and log into UBC’s EZproxy as […]
EBSCOhost databases – Access down (May 7, 2020)
Update: Access restored. Access to all EBSCOhost databases (Medline, Psycinfo, Cinahl etc.) is currently unavailable. EBSCO engineering teams are investigating the issue. We will provide updates on when access will be restored.
Wiley Online : “Access from your IP address has been blocked…” -April 2020
Due to the heavy traffic Wiley Online is experiencing from our off-campus server (EZproxy), they are occasionally blocking the IP address. If you see an error like this on the Wiley site: “Access from your IP address has been blocked. Please contact your librarian for assistance.“ Please try the following: Make sure that you are […]
ScienceDirect – Elsevier – Off-Campus Access Blocked Feb.07, 2020
UPDATE: Off-Campus Access has been restored as of Sunday, Feb.9, 7:00PM (PST) . Please clear your cache and cookies. If problems persist, contact us via our Help Form. ScienceDirect => Off-Campus Access Blocked EZproxy (off-campus access, where you log in with your CWL) has been blocked by ScienceDirect. We are working to get the block […]
EZproxy Interruption November 21 : Off-Campus log-in
Possible Off-Campus Access Interruptions November 21st On November 21st, around 10:00 p.m. PST, the Off-Campus EZproxy Authentication system will be offline for about 10-15 minutes. This means Users authenticating from off campus to Library resources may lose access unexpectedly for a short period. If you can’t log in to a resource or suddenly lose […]