Bates’ guide to physical examination and history taking – eBook linking issues
Users are not able to access Bates’ guide to physical examination and history taking. Upon investigation, it appears there is linking issues with ebooks from the LWW Health Library – Premium Basic Sciences collection. Either the link is not working or the link is going to an international version of the ebook and seeing an […]
Error message: CWL Authentication – Unsupported request
Resolved January 21, 2025 at 1:23pm Access has been restored. Please clear the cache and cookies from your browsers before trying to access online resources. Thank you for your patience as we worked to resolve this access issue. UBC Library is currently experiencing a disruption in access to our licensed electronic resources. We are […]
Holiday Closure for eResources & Access Help
Happy Holidays! The eResources & Access Team will be away from the afternoon of Dec. 24th until Jan. 1st. Please report any access problems using the Electronic Resources Help form, and we will work on them when we are back on Jan 2nd.
CNKI eBooks access issues – workaround by accessing old user interface
We are currently seeing some issues with accessing CNKI eBooks. A workaround is to use the old user interface. The connect to resource link on the CNKI eBooks resouce page has been updated. eResources is continuing to investigate resolving the new interface access issues.
Lost access to SpringerLink and Nature
Access Issue Resolved July 3, 2024 UBC has lost access to all (most) Springer and Nature content. Some users may still have access. We are investigating and working to get the issue resolved as fast as we can. Update July 2, 3:30pm – We have learned that this is worldwide access issue impacting other institutions […]
EBSCOhost eBooks – Possible Down Jan.3-5, 2022
EBSCOhost eBooks may be down for maintenance from January 3rd to January 5th, 2022. Per EBSCO: Starting the evening of January 3rd, 2022 (EST), EBSCO will be performing an upgrade to systems which will affect the speed with which newly acquired content is made available to your library on the EBSCOhost platform. Maintenance is expected […]
EBSCO eBooks and Taylor & Francis eBooks Down – Dec. 2021
UPDATE – Problems resolved. 09de2021 There is currently a problem with EBSCOhost ebooks (PDFs are not opening) and with Taylor & Francis ebooks (“gateway” error). Stay tuned for updates.
Summon – Refreshed Look Coming Dec. 15th
NOTE: Refreshed look delayed till later on 15th or early 16th. Additional updates: As well as the changes listed below, there are two new features coming: 1) Select a result source: In some results, you will see “More Options” where you can select the source of the item if we have access to it on […]
Peter Lang eBooks – Loss of Access (Nov.2021)
UPDATE – Access restored We have temporarily lost access to Peter Lang ebooks. We are working to restore. Stay Tuned.
Several Oxford University Press Resources Unavailable (Nov.2021)
UPDATE – Access appears to have been restored. Various Oxford University Press resources (including ebooks) are inaccessible. eJournals appear to be unaffected. We are working with OpenAthens to restore access. Stay tuned.