Indexes & Databases Pages – Access Restored!
Update: We’re back online. Thanks for your patience. Access to the Library’s Indexes & Databases is currently unavailable. We are working to restore this as quickly as possible.
eJournal portal and Citation Linker will be unavailable for 24 hours starting February 8 at 5:00 p.m.
UPDATE – move went well with few problems reported! Due to a migration to new servers by our third-party eResources Discovery provider, the eJournal Portal (our ejournal linking from the “Journal Titles” tab on the Library Homepage) and our Citation Linker (also known as UBC eLink – the page with a big blue button that […]
eResources & Access Closed till January 2nd – Merry Christmas
Happy Holidays! The eResources & Access Team will be away till January 2nd. The University is closed till then as well. Please continue to report any access problems via our HELP FORM, and we will look into it in the New Year.
ProQuest Resources: Major Maintenance August 18th. Sites will be Down
ProQuest eBook sites and Database sites will be off-line on August 18th & August 19th for maintenance. eBooks will be down from approximately 9:00 a.m. PDT till 2:00 p.m. PDT August 18th. Other resources will be down from 7:00 p.m. august 18th till 8 hours later on August 19th. Note: times may change without notice […]
Library Catalogue Down
UPDATE: Seems to be working again. Unfortunately, the Library catalogue is down. UBC IT has a bulletin HERE. Other discovery services, like Summon, are working – but any links from Summon results to the Cataloge do not work. Watch UBC IT Bulletins and this post for updates. Sorry for the inconvenience.
eResources & Access Christmas Closure
Hello: Hope everyone is looking forward to the break between Christmas & New Years. We are! eResources & Access will be closed from December 23rd and reopening January 2nd. Do continue to report any problems with our online resources during that time using the Help Form. We will investigate all problems and respond in the […]
Catalogue will be down Saturday Night (for 2 hours)
Just a heads up… Due to systems maintenance, the public facing Library Catalogue will be unavailable for 2 hours (10:00 pm – midnight) on Saturday, September 30th. UBC IT notice here. Our Summon Discovery Service will be not be disrupted. So, you will be able to search for online resources.
Off-Campus Access to JAMA (Journal of American Medical Association) Titles Down
ISSUE RESOLVED Currently, access to JAMA titles via EZproxy is down. This means access from off campus is not working. We are working on it. Access on campus is working. Sorry for the inconvenience.
Changes to Summon : AskAway added and Newspaper Articles enhanced
The Library’s Summon Working Group has implemented two immediate changes to the UBC Library’s current instance of Summon. These changes took effect on Wednesday, September 13, 2017: AskAway (chat with Library staff) has now been added to Summon. It can be found under the “chat bubbles” icon on the upper right of the Basic (keyword) […]
Slowness in the eJournal Portal (“Journal Titles” tab)
There continues to be intermittent issues with the eJournal Portal (the tab that says “Journal Titles” on the Library Homepage). Per the third-party that hosts this service: — “Thanks for the reports of slowness related to the E-journal Portal. We are aware of the issue… this issue is happening intermittently and is not impacting all […]