By madgett on June 20, 2012
This just in…
“CANCELLATION NOTICE: Please be advised that due to funding constraints, UBC Library and the Office of Research Services will be cancelling their jointly-funded subscription to the COS Research Support Suite (comprising COS Funding Opportunities; COS Funding Alerts; COS Papers Invited; COS Scholar Universe; and COS Pivot, formerly COS Expertise).
The final day of access will be July 31, 2012. If there are saved searches and alerts in your COS MyResearch account that you will need at a later date, please ensure that you transfer this information before July 31, 2012. For feedback regarding the cancellation of this subscription, please contact Teresa Lee, e-Resource & Access Librarian.”
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By madgett on May 28, 2012
**UPDATE: All went well last night. No reported problems. (knock on wood)**
Just a heads up that EZproxy (which many people use for off-campus access to Library resources) will be down at 6:00 pm today for an upgrade. Down-time expected to be brief. If you experience EZproxy problems after, say, 6:30 pm, please report them to our Help Form. Thanks!
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By madgett on May 22, 2012
*UPDATE* Second copy up and running. Access restored**
Handbook of public pedagogy : education and learning beyond schooling / edited by Jennifer A. Sandlin, Brian D. Schultz, Jake Burdick.
Unfortunately, we have hit the limit when it comes to the number of views allowed with the copy of the ebook that the Library has purchased. As a result, you can “preview” the book (meaning it times out after a few minutes) but you cannot read it for any length of time nor print/download at all.
We are working on expanding access or acquiring another copy. We apologize to the class trying to use this ebook. Please stay tuned for updates.
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By madgett on May 17, 2012
We have several eBooks form the University of Toronto’s ITER publishing, but they are not available at the moment. These are part of the “Other Voice in Early Modern Europe” collection. We are working on getting the links fixed.
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By madgett on May 11, 2012
Thank you for your patience while we worked on the recent problem with RefWorks & EZproxy.
A fix was initiated yesterday, and so far it’s looking good. Thanks Joerg & the LSIT crew!
Please try the following if you are off campus and want to access your RefWorks Account:
- clear the cache & cookies from your browser
- go to our RefWorks page
- click on “Login to RefWorks” and log into EZproxy
- you should land on a page that recognizes you as being from UBC. Enter your account info
Direct exporting of citations should be working as well for resources that offer it **except ProQuest resources**. If you use the MyRearch feature, exporting works. We are working on a fix for non-MyResearch users.
Do contact us if you have any questions problems.
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By madgett on May 10, 2012
Apologies as the problems with RefWorks continue. If you are on campus, all should be working well.
If you are off campus, we have two methods to get into your existing account:
Method A (using myVPN):
- Clear the cache & cookies from your browser
- Read about and install myVPN if you haven’t already [ Info Here ]
- After myVPN is installed, go the our RefWorks page and click on “Login to RefWorks” . You should see this page:

4. Enter your RefWorks account Login & Password
You can now work within your account.
For problems installing myVPN only, please contact the UBC IT HelpDesk
=============
Method B (No myVPN -ie our Hospital Patrons)
If you cannot use myVPN due to your network restrictions, you can still access your account from off campus:
- Clear the cache & cookies from your browser
- Go to THE GROUPCODE PAGE , log into EZproxy and write down the GroupCode **Do not click on the link to RefWorks**
- Clear the cache & cookies from your browser again
- Go to this URL [ https://refworks.scholarsportal.info/refworks ]. There should be no ezproxy included in the URL. You should see:

5. Enter the GroupCode for UBC
You should see this page:

7. Enter your RefWorks account Login & Password
You can now work within your account.
Again, we are sorry about the delay in fixing this problem, but are working on it. Stay Tuned!
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By madgett on May 2, 2012
Trying to access RefWorks while off campus via EZproxy seems to be causing problems. While we investigate, please use MyVPN when off campus for now if you are going to be importing citations into RefWorks.
MyVPN instructions are here.
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By madgett on May 1, 2012
Just a heads up about several new JSTOR resources we have added over the last little while:
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By madgett on May 1, 2012
Scholar’s Portal (the platform for RefWorks, ITER eBooks and perhaps a few other resources) is going down for maintenance on May 4th at 9:00pm for about 4 hours (1:00am May 5th). Sorry for the inconvenience.
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By madgett on April 13, 2012
Due to a slight access problem, some Ecological Society of America ejournals may not be accessible directly from UBC-Okanagan campus. If you have trouble accessing:
- Ecology
- Ecological applications
- Frontiers in ecology & environment
- Ecological monographs
…please try clearing the cache & cookies in your browser and connecting again. If that doesn’t work, please set up and use MyVPN. Off campus, you always need to use either EZproxy or MyVPN for access. Sorry for the inconvenience.
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