UPDATE: Database level linking seems to be working, but not article level. Try entering at journal level and browsing to article.
Please report any continuing issues via the eResources Help Form.
Access to EBSCO databases and ebooks is intermittent. Users may be unable to login, or get a range of error messages (505, server upstream).
EBSCO Supports Teams are investigating and we will provide updates when available.
RESOLVED
Access to the Taylor & Francis journals is down.
NOTE : We have been advised that a fix is being tested Friday with an intention to release it on Monday 25th October.
It has been reported.
Workaround => if you follow a link through to an article, get the “Select your Institution” error BUT you see “Access Provided by the University of British Columbia” at the top of the page, click on “Home” then re-search the article’s DOI or Title on the T&F site itself.
Their ebook site is still working.
RESOLVED
The DesLibris ebook platform is currently experiencing technical issues.
HTTP ERROR 503 Cannot contact upstream server: https://www.deslibris.ca/
We’ve reported the problem to the provider and will post a notice when service is restored.
The following services will be unavailable 8am-4pm, Saturday, September 25th due to planned maintenance by Ex Libris.
Latest Update : Another day, another update 🙂
CNKI is now downloading PDFs again. Resource Page here:
If linking by title or article level, titles using the Qingdao platform https:chn.oversea.cnki.net are working better than titles using the California platform https:global.cnki.net .
UPDATE – Nov. 15th: Currently, the California server (https://go.openathens.net/redirector/ubc.ca?url=http://global.cnki.net) seems to be working and PDFs can be downloaded, but the Qingdao server (https://go.openathens.net/redirector/ubc.ca?url=http://oversea.cnki.net/) has intermittent errors. Qingdao can still be used for searching & reading online, but no PDF downloads.
The CNKI Databases, covering Chinese journals, theses, dissertations and more, is currently not allowing downloads.
We are working on a solution.
Stay Tuned!
RESOLVED
Oxford Journals are currently leading to an
…error. We are working on it. Stay tuned!
We have recently lost access to Natural Medicines.
Update (Aug.24, 2021): Access restored
Issue now resolved.
The eJournal Portal (the “Journal Titles tab on the Library Homepage) is down.
To find a journal by its title, please go to this page:
…and search for your journal. Should be fixed shortly.
Looks like Audio Cine Films (a site for streaming movies) has changed some of their links, and some records in our catalogue no longer work.
If you run into this problem, go to our Resource page and, after logging into Audio Cine< search for your movie on their site.
On a User’s 1st visit to the Taylor & Francis ebook site, after authenticating via OpenAthens, they will be asked to begin to set up an account.
1st question is to identify your Country/Region. Just say “Canada”.
Ignore box for “Marketing materials”.
Tick box to agree to “Terms & Conditions”.
You will be then identified as “User” for this and all future visits. You can choose to update “User” to your own info, but for privacy reasons, you can ignore.
Similar experiences have been reported on other sites on 1st visits. Report any questions/problems via the Ask Us! portal.
