By ryan regier on December 12, 2022
Access to CNKI ebooks and Journals is down, users will see a login page when they attempt to access these items.
We are working quickly to resolve this issue. In the meantime, access may be provided by accessing CNKI via this link and searching or browsing to the item you are looking for – https://resources.library.ubc.ca/page.php?details=china-knowledge-resource-integrated-database-&id=334
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By ryan regier on December 5, 2022
UPDATE – Problems resolved. Brill Access is now working. Dec 7, 2022
Access to Brill eBooks and Journals via Brill.com is currently down.
This error will appear:
“The page isn’t redirecting properly. An error occurred during a connection to brill.com.
- This problem can sometimes be caused by disabling or refusing to accept cookies.”
We are working to resolve the issue as quickly as possible.
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By ryan regier on November 23, 2022
UPDATE – Problems resolved. Sage Access is now working. Nov 29, 2022
Access to all Sage journals and ebooks is currently down. Access attempts will prompt you to continuously ‘login via your institution’ and a ‘You have successfully logged in, but we cannot verify your access entitlements. Your organization appears to be using an invalid security certificate ‘ error in red near the bottom of the page.
Multiple institutions are struggling with this error and the vendor is working on getting it resolved as soon as possible.
In the meantime Sage Journals and Articles can be searched for and accessed by this link: https://journals-sagepub-com.eu1.proxy.openathens.net/
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By ryan regier on November 1, 2022
UPDATE – Problems resolved. Canada Commons Access is now working. Nov 17, 2022
Access to Canada Commons ebooks is currently down, showing a ‘HTTP ERROR 503 – Cannot contact Upstream Server’
We are working quickly to get it resolved!
In the meantime, if you are looking for access to a specific Canada Commons ebook, you should be able to search and access it via this link – https://canadacommons-ca.ezproxy.library.ubc.ca/
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By ryan regier on October 12, 2022
UPDATE – Problems resolved. JOVE Access is now working. Oct 19, 2022
Access to JOVE is currently down and producing a JSON 500 ‘Internal Server Error’.
This is impacting many University Libraries and the vendor is working quickly to get it resolved.
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By ryan regier on July 14, 2022
UPDATE – Problems resolved. July 26, 2022
Due to an ongoing issue, attempts to access journals published by AAAS/Science Journals, ASM Journals, and Proceedings of the National Academy of Sciences (PNAS) returns this error:
- Bad Request Could not fetch entity ‘https://iam.atypon.com/shibboleth’. For assistance please contact your organization administrator.
This is impacting a number of Academic Libraries and it is a vendor issue that should be resolved in the next few days. Sorry for the inconvenience! We know a number of our patrons rely heavily on these publishers.
As a work-around please search for the journal you wish to access in our E-Journal Portal https://search.library.ubc.ca/#journals and then search/navigate to the article you are looking for on the journal page. Please clear cache and cookies from your browser if it still doesn’t provide access and try again. If you still come across issues, contact us at https://about.library.ubc.ca/contact-us/ejournal-help/?login
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By madgett on February 9, 2022
Access has been temporarily lost to all Human Kinetics journals.
Stay tuned for updates.
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By madgett on December 21, 2021
The Portal of Canadian Research Outputs has been developed as part of a collaboration between Canadian Association of Research Libraries (CARL) and OpenAIRE. The portal presents research results collected from Canadian institutional repositories.
Check it out here.
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By madgett on December 20, 2021
EBSCOhost eBooks may be down for maintenance from January 3rd to January 5th, 2022.
Per EBSCO:
Starting the evening of January 3rd, 2022 (EST), EBSCO will be performing an upgrade to systems which will affect the speed with which newly acquired content is made available to your library on the EBSCOhost platform. Maintenance is expected to complete on January 5th, 2022.
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By madgett on December 7, 2021

UPDATE – Problems resolved. 09de2021
There is currently a problem with EBSCOhost ebooks (PDFs are not opening) and with Taylor & Francis ebooks (“gateway” error).
Stay tuned for updates.
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