This issue is now fixed. 01March2023
We are currently experiencing at issue with Open Athens access to eResources not working for a number of users due to an issue with CWLs. The issue also seems to be impacting other UBC webpages like Workday.
Library IT is looking into it: https://status.it.ubc.ca/
The error being returned is:
CWL Authentication – Please try again
Our sincere apologies your login attempt has timed out. Please end your CWL session and try again. If the error continues, please contact UBC IT Service Centre Help Desk along with error code ‘PHUB Unavailable’.
It should be resolved within the next couple hours! Sorry about the inconvenience!
