eResources Blog
“What’s up with E-Resources, now?!”
Slowness in the eJournal Portal (“Journal Titles” tab)
There continues to be intermittent issues with the eJournal Portal (the tab that says “Journal Titles” on the Library Homepage). Per the third-party that hosts this service: — “Thanks for the reports of slowness related to the E-journal Portal. We are aware of the issue… this issue is happening intermittently and is not impacting all […]
eResources & Access Closed September 1st, 2017
Hello: Due to conflicts in staff scheduling, the eResources & Access Team will all be away on Friday, September 1st. Please do report any problems or access issues via our Help Form, and we will get to them on September 5th (after Labour Day). Sorry for the inconvenience.
Criterion-on-Demand down for maintenance
Criterion-on-Demand will be down for scheduled maintenance and upgrades from 10:00 pm PDT Friday, July 28th to 7:00 am PDT Monday, July 31st.
Wiley eBooks & eJournals Down (July 19, 2017)
UPDATE ; Wiley Online is back online. Wiley Online Library (eBooks & eJournals) seems to be down. Working on it. Stay tuned.
ProQuest Databases : Sites Display Incorrectly
UPDATE: Site seems to be displaying as normal now. FYI (for those that want to know) ProQuest has upgraded from “http://” formating for their URLs to “https://”. UBC Library Resource pages are in the process of being updated. Databases on the ProQuest platform are displaying incorrectly. Basically, the landing pages are garbled. A sample of […]
eJournal Portal very slow – 12June2017
*UPDATE* Slowness issues resolved. If you have further problems, please contact us using our Help Form: There have been several reports about the eJournal Portal (“Journal Titles” on the Homepage, “Journals” under Search Collections) being very slow. We have reported this to Ex Libris/ProQuest, and they are working on it. Stay Tuned!
Taylor & Francis eBooks – Loss of Access
*This Issue Resolved* Access to a number of Taylor & Francis ebooks online has been dropped. The links will still take you to the ebooks, but when you try to read one online, the message says: “Sorry, you do not have access to this book. A subscription is required to access the full text content […]
WenziBase (Erudition) databases – Down
UPDATE: Access has been restored to both databases! WenziBase databases, 中国方志库 Erudition and Complete Siku (Erudition) 全四庫, are both down. From WenziBase: “We suffered an outage due to technical issues beyond our control that caused data loss, and we are trying to restore service as quickly as possible, but unfortunately it will likely take a […]
Oxford Journals: Problems linking for some articles
Articles from some Oxford journals cannot be reached through Summon and the Citation Linker. Our vendor is working on restoring article level linking. Work around: If the “Full Text Online” link in Summon leads to the Citation Linker with “Browse Journal”, go back to the Summon results, click on “Preview” and then on the […]
ScienceDirect Journal Articles : Problems with linking
UPDATE: PROBLEM SOLVED ScienceDirect (Elsevier) Journal Article links producing error: Sorry, your request can not be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-009] This is a known issue that is being worked on by the publisher. However, it may take several days. It seems to be caused […]
