eResources Blog
“What’s up with E-Resources, now?!”
Print Book Display Problem in Summon – May 13th
Problem fixed! Currently, Print books in Summon are displaying a “Locations” hypertext that leads to a “Try UBC eLink” button that leads to an error. As a result, you can’t get to the Print book’s record in the Catalogue from Summon. To get to the Print Book’s records, search for the book’s title from here […]
Service Disruption: Discovery Services, May 29-30
UPDATE: According to Ex Libris, migration successful and all services restored. On May 29th, our 3rd-party discovery service, Ex Libris, is migrating to new servers. As a result, there will be some interruption to our discovery services for 24 hours (Saturday, May 29 at 18:00 PDT to Sunday, May 30 at 18:00 PDT). Please be […]
Google Scholar Drops UBC Library (UBC eLink) -Feb.2021
UBC Restored to Google Scholar Google Scholar has dropped UBC Library (UBC eLink) as an option from its “Library Links” under “Settings”. Unfortunately, this will take about a week to resolve. In the meanwhile, if you have installed our Library Access Browser Extension from Lean Library, you can highlight the article’s title from a Google […]
Elsevier Resources (ScienceDirect, ClinicalKey, Engineering Village, etc.) Down -Jan.2021
Access Restored. If you have any further problems, please reach out to us via our Help Form. Several Elsevier resources -ScienceDirect, ClinicalKey, Engineering Village, various ebooks & ejournals are down. This is a known issue that is being worked on. Please stay tuned for updates.
HathiTrust Site : “You Have Been Logged Out”
Access has been restored, Jan 12th, 2021. HathiTrust is showing a “You Have Been Logged Out” message after you log in. We are investigating and will update when we know more.
Holiday Closure for eResources & Access Help (HAPPY HOLIDAYS!)
HAPPY HOLIDAYS! The eResources & Access Team will be away from Noon Dec. 24th till Jan. 4th. Please report any access problems using the Help Form , and we will dig into them when we get back.
LWW Journals (Lippincott Williams & Wilkins) & EZproxy (off-campus Access)
Problem resolved. Please clear your browser history, cache & cookies, and report any continuing problems via our Help Form. LWW Journals (Lippincott Williams & Wilkins) are a collection of mostly medical journals. Off-campus access via EZproxy is currently showing “Cloudflare” messages that are blocking access for some Users. We are working on a resolution. Stay […]
O’Reilly (Safari) eBooks – Accounts Reset Oct. 31st weekend
O’Reilly for Higher Education (also known as Safari) ebooks will have accounts reset for those using the “new” authentication method. What does this mean? Access will still be fine, it is just that any history from previous visits to the site might be lost. We apologize, but in the transition from the “old” to “new” […]
CB Insights – Log-in Problem Fixed?
CB Insights was showing a “Your session has expired” error message when Users signed in via EZproxy. I think that it is fixed now. Please clear history, cache & cookies, if you had problems in the past and go through our Resource page to log into an existing account.
O’Reilly for Higher Education (Safari) – New Log-in
O’Reilly now uses your CWL to log in rather than your email address. This will set up a new account on your first visit. ——- Existing Users who temporarily wish to access their older (via UBC email) account, click here.
