Adam Matthew Alexander Street Press archive authentication Books24x7 Christmas closure CWL ebrary EbscoHOST Ebsco Host ejournal Portal eLink EZproxy EZproxy Error Firefox Gale Google Scholar Hospital Branches Internet Explorer maintenance MyiLibrary myVPN NetLibrary newspapers OPAC OvidSP PDF ProQuest RefWorks RSVPN SAGE ScienceDirect SFX Summon Taylor & Francis This week in eResources trial UBC Catalogue UBC eLink video Voyager VPN Wiley wireless
Posts related to Summon new, changes, problems, announcements, etc.
By madgett on July 11, 2019
UPDATE – Summon back up (10:35 a.m.) Summon down this morning All Summon searches lead to an error “APPLICATION ERROR” Your search has failed to complete. Please try again. Other institutions are experiencing the same problem, and it is being worked on. Stay tuned for updates!
By madgett on June 5, 2019
Update – Summon is back up Contact us if further problems : https://about.library.ubc.ca/contact-us/ejournal-help/ Summon, UBC Library’s discovery service, is currently down. We are working on it. Stay tuned!
By madgett on September 14, 2017
The Library’s Summon Working Group has implemented two immediate changes to the UBC Library’s current instance of Summon. These changes took effect on Wednesday, September 13, 2017: AskAway (chat with Library staff) has now been added to Summon. It can be found under the “chat bubbles” icon on the upper right of the Basic (keyword) […]
By madgett on October 14, 2016
RESOLVED AGAIN! -Summon seems back to normal October 20, 2016 – Problem Returns. Yes, sadly the fix fell apart. Stay tuned. UPDATE – Problem is reportedly fixed. Please contact us via the Help Form if you are still experiencing issues. Summon (our “General” search and Discovery Tool) is experiencing problems. Some searches return the following […]
By madgett on September 29, 2014
UPDATE – Problems seem to be resolved. YIKES! Something has blown a gasket and Summon, Resource pages, Database searching… well, a lot of things are not working. The Tech folks have been contacted. Stay Tuned!
By corinne2 on June 23, 2014
The new, streamlined interface for Summon (UBC Library’s resource discovery tool) has been launched as of Monday June 23rd. Try a search and see what you think! ow.ly/ylWEZ
By madgett on August 28, 2013
**UPDATE** The initial problem has been fixed. Articles are appearing as they should when we have full-text access. However, a second problem has cropped up. Several ebook titles (and some ejournals titles) where removed in error from the Catalogue (and in some cases Summon). As a result, while we still have access to, for example, […]