Summon
Posts related to Summon new, changes, problems, announcements, etc.
Summon : Experiencing Intermittent Problems (Application Error)
RESOLVED AGAIN! -Summon seems back to normal October 20, 2016 – Problem Returns. Yes, sadly the fix fell apart. Stay tuned. UPDATE – Problem is reportedly fixed. Please contact us via the Help Form if you are still experiencing issues. Summon (our “General” search and Discovery Tool) is experiencing problems. Some searches return the following […]
Major Problems – Database searching & More Down
UPDATE – Problems seem to be resolved. YIKES! Something has blown a gasket and Summon, Resource pages, Database searching… well, a lot of things are not working. The Tech folks have been contacted. Stay Tuned!
Summon 2.0 Launch
The new, streamlined interface for Summon (UBC Library’s resource discovery tool) has been launched as of Monday June 23rd. Try a search and see what you think! ow.ly/ylWEZ
Too Many “Citation Online” Results in Summon?
**UPDATE** The initial problem has been fixed. Articles are appearing as they should when we have full-text access. However, a second problem has cropped up. Several ebook titles (and some ejournals titles) where removed in error from the Catalogue (and in some cases Summon). As a result, while we still have access to, for example, […]
Summon’s “Citation Online” Results: Wrong Journal Error
For search results in Summon (the primary search box from the Library Homepage) that point to “Journal Article : Citation Online“, all results currently point to the journal “Transactions of the ASABE”. This is a coding error that Summon is working to fix. Sorry for the inconvenience this is causing; but take note: Journal Article […]
H.W. Wilson Databases have Moved to EBSCOhost
EBSCO has taken over the H.W. Wilson databases. These are primarily Education, Humanities, Social Science, Fine Art, Architecture and Law focused Index & Abstract databases —some with Full Text. As a result, the following Resource pages now point to EBSCOhost sites rather than H.W. Wilson sites: Education Full Text http://resources.library.ubc.ca/91 Education Index Retrospective: 1929-1983 http://resources.library.ubc.ca/1119 […]
SpringerLINK eBooks: 2012 Titles Not Available Yet
*UPDATE* SpringerLink 2012 ebooks are now available! Records for the 2012 SpringerLINK ebooks were added (our mistake) to the Catalogue and Summon before we had the access organized. In fact, due to higher-than-expected costs, it is probable that many 2012 SpringerLINK ebooks will not be purchased by the Library. So, if you come across an […]
eJournal Portal, UBC eLink, Citation Linker: Down
*All is well again. Please clear the cache & cookies from your browsers before attempting to return to any site that had an earlier error message* Looks like there is a server problem on campus. This is affecting several things, including our ability to bring up the various pages that link to journals. Please be […]
Problems Using Summon, Citation Linker or ejournal Portal? Send us a PURL
You already know that if you run into an access problem with a Library resource, you can use the blue “Access Problems?” button (when available) or just use the eResources Help Form to report the problem. But to help paint a clearer picture of the problem, you can also cut & paste the URL from […]