EZ proxy
Expect Some Problems – Migration to OpenAthens Underway
The Library is in the middle of a migration to a new authentication system : OpenAthens. No doubt there will be some hiccups along the way. Please be patient as we work out the bugs, and look to our new Ask Us portal to report any problems.
LWW Journals (Lippincott Williams & Wilkins) & EZproxy (off-campus Access)
Problem resolved. Please clear your browser history, cache & cookies, and report any continuing problems via our Help Form. LWW Journals (Lippincott Williams & Wilkins) are a collection of mostly medical journals. Off-campus access via EZproxy is currently showing “Cloudflare” messages that are blocking access for some Users. We are working on a resolution. Stay […]
CB Insights – Log-in Problem Fixed?
CB Insights was showing a “Your session has expired” error message when Users signed in via EZproxy. I think that it is fixed now. Please clear history, cache & cookies, if you had problems in the past and go through our Resource page to log into an existing account.
EZproxy Down for Maintenance – Oct. 8th, 10:00 am PDT
EZproxy, used to authenticate Users into Library resources from off campus, will be down for maintenance Thursday, October 8th, at 10:00 a.m. PDT for 30 minutes. If you run into access problems outside of that window in time, please report it to us via out Help Form.
Passport GMID : Problems With Access (May 2020)
RESOLVED! We have solved the problem with Passport. Please do the following: 1) clear all history (cache & cookies) from your browser (or if you know what you are doing, clear only the history/cookies related to Passport) 2) go to the Resource page & click on Connect to Resource and log into UBC’s EZproxy as […]
Wiley Online : “Access from your IP address has been blocked…” -April 2020
Due to the heavy traffic Wiley Online is experiencing from our off-campus server (EZproxy), they are occasionally blocking the IP address. If you see an error like this on the Wiley site: “Access from your IP address has been blocked. Please contact your librarian for assistance.“ Please try the following: Make sure that you are […]
ScienceDirect – Elsevier – Off-Campus Access Blocked Feb.07, 2020
UPDATE: Off-Campus Access has been restored as of Sunday, Feb.9, 7:00PM (PST) . Please clear your cache and cookies. If problems persist, contact us via our Help Form. ScienceDirect => Off-Campus Access Blocked EZproxy (off-campus access, where you log in with your CWL) has been blocked by ScienceDirect. We are working to get the block […]
EZproxy Interruption November 21 : Off-Campus log-in
Possible Off-Campus Access Interruptions November 21st On November 21st, around 10:00 p.m. PST, the Off-Campus EZproxy Authentication system will be offline for about 10-15 minutes. This means Users authenticating from off campus to Library resources may lose access unexpectedly for a short period. If you can’t log in to a resource or suddenly lose […]
ScienceDirect (Elsevier) Blocked Off Campus
UPDATE => ScienceDirect restored. Elsevier has restored access to ScienceDirect. They blocked access for almost a full day due to “Systematic downloading of significant amounts of data”. Please read about the use of Library-licensed online resources. Do not use automated software to download articles. If you wish to do Text & Data Mining or other […]
ScienceDirect (Elsevier): Off-Campus Access Restored
Off-campus access to ScienceDirect (Elsevier) ejournals & ebooks has been restored via EZproxy. If you had problems yesterday, clear the history (cache & cookies) from your browser before trying to connect. Report any problems via our Help Form.