eResources Blog
“What’s up with E-Resources, now?!”
Taylor & Francis Online down for maintenance
Taylor & Francis Online will be down for maintenance Wednesday, January 25th from 3:00 pm to 7:00 pm PST. From Taylor & Francis: Dear Customer, Taylor & Francis Online: database maintenance, Wednesday 25th January I’m writing to let you know that Taylor & Francis Online will be unavailable from Wednesday 25th January (23:00 GMT) to Thursday […]
Christmas Shut-Down 2016 : eResources Online Help
Seasonally-Appropriate Greetings! Thanks for all your questions this past year. Your helpful (we hope) eResources staff will be away from December 24th and returning January 3rd. Do continue to send any questions/problems to our Help Form, and we will get to them ASAP in the new year. See you in 2017!
Summon & Citation Linker : Downtime Longer than Expected
Apologies for the longer than expected downtime of Summon, the Citation Linker (UBC eLink) and the eJournal Portal over the weekend of October 29th & 30th. These systems are maintained by a 3rd-party provider (ProQuest) on servers located off campus (meaning, in “the Cloud”). Initially, they expected the downtime to be two brief windows on […]
Voyager System – Catalogue, etc. Down
System back Online Voyager, the system behind the UBC Library Catalogue is down. This will also affect those trying to log into EZproxy with a Barcode & PIN. Use your Campus-wide Login (CWL) if you can.
Summon : Experiencing Intermittent Problems (Application Error)
RESOLVED AGAIN! -Summon seems back to normal October 20, 2016 – Problem Returns. Yes, sadly the fix fell apart. Stay tuned. UPDATE – Problem is reportedly fixed. Please contact us via the Help Form if you are still experiencing issues. Summon (our “General” search and Discovery Tool) is experiencing problems. Some searches return the following […]
Wiley Journals & eBooks – Some Access Problems
ACCESS RESTORED AGAIN! …and lost again for some ebooks! Stay tuned. ACCESS RESTORED! 🙂 Please clear the history, cache & cookies, from your browser. Report any continuing problems here, please: Some folks are having problems accessing the Wiley site for ejournals & ebooks. The problems are spotty across the campus and do not […]
eBooks @ EBSCOhost : Firefox 45 Not Working
UPDATE – Temporary Fix But… Per EBSCOhost: “We sincerely apologize for the inconvenience of eBook PDFs not loading in Firefox 45 and above. This issue is a result of an update to the Firefox code base which is incompatible with our eBook viewer. We are working to fully resolve this issue as soon as possible […]
APS (American Physical Society) Journals – EZproxy Access Down
UPDATE! – Access was restored April 19th. Due to excessive downloading attempts, American Physical Society (APS) has blocked access via EZproxy. We are working on a resolution. Stay Tuned
Oxford Journals – New URLs Causing Problems
Due to a change in how URLs are formatted (http VS https), some Oxford Journals are popping up error messages on and off campus. Hopefully, this will be resolved soon. In the meanwhile, report problems to us via our Help Form. A work around (on campus only) is to take the problem URL in the […]
