By madgett on October 31, 2016
Apologies for the longer than expected downtime of Summon, the Citation Linker (UBC eLink) and the eJournal Portal over the weekend of October 29th & 30th. These systems are maintained by a 3rd-party provider (ProQuest) on servers located off campus (meaning, in “the Cloud”). Initially, they expected the downtime to be two brief windows on […]
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By madgett on October 14, 2016
RESOLVED AGAIN! -Summon seems back to normal October 20, 2016 – Problem Returns. Yes, sadly the fix fell apart. Stay tuned. UPDATE – Problem is reportedly fixed. Please contact us via the Help Form if you are still experiencing issues. Summon (our “General” search and Discovery Tool) is experiencing problems. Some searches return the following […]
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By madgett on August 24, 2016
UPDATE! All seems to be well. Report any problems to our Help Form. Summon has launched a new interface. However, it hasn’t gone well. Links from results are broken, leading to an error message. Hopefully, a fix is coming soon. Stay Tuned!
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By madgett on September 29, 2014
UPDATE – Problems seem to be resolved. YIKES! Something has blown a gasket and Summon, Resource pages, Database searching… well, a lot of things are not working. The Tech folks have been contacted. Stay Tuned!
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By corinne2 on June 23, 2014
The new, streamlined interface for Summon (UBC Library’s resource discovery tool) has been launched as of Monday June 23rd. Try a search and see what you think! ow.ly/ylWEZ
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By madgett on August 28, 2013
**UPDATE** The initial problem has been fixed. Articles are appearing as they should when we have full-text access. However, a second problem has cropped up. Several ebook titles (and some ejournals titles) where removed in error from the Catalogue (and in some cases Summon). As a result, while we still have access to, for example, […]
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By madgett on October 31, 2012
For search results in Summon (the primary search box from the Library Homepage) that point to “Journal Article : Citation Online“, all results currently point to the journal “Transactions of the ASABE”. This is a coding error that Summon is working to fix. Sorry for the inconvenience this is causing; but take note: Journal Article […]
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By madgett on January 27, 2012
EBSCO has taken over the H.W. Wilson databases. These are primarily Education, Humanities, Social Science, Fine Art, Architecture and Law focused Index & Abstract databases —some with Full Text. As a result, the following Resource pages now point to EBSCOhost sites rather than H.W. Wilson sites: Education Full Text http://resources.library.ubc.ca/91 Education Index Retrospective: 1929-1983 http://resources.library.ubc.ca/1119 […]
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By madgett on January 27, 2012
*UPDATE* SpringerLink 2012 ebooks are now available! Records for the 2012 SpringerLINK ebooks were added (our mistake) to the Catalogue and Summon before we had the access organized. In fact, due to higher-than-expected costs, it is probable that many 2012 SpringerLINK ebooks will not be purchased by the Library. So, if you come across an […]
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By madgett on December 13, 2011
*All is well again. Please clear the cache & cookies from your browsers before attempting to return to any site that had an earlier error message* Looks like there is a server problem on campus. This is affecting several things, including our ability to bring up the various pages that link to journals. Please be […]
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