Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-9430
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

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Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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Kanopy Blocked Access Issues

By ryan regier on February 3, 2026

UPDATE: Issue Fixed as of February 3rd, 2026 Off-Campus Users are currently unable to access Kanopy and see a blank screen with a ‘Closing the window…” This is an Authentication Issue and being investigated by OpenAthens – https://resource.status.openathens.net/ Access to Kanopy appears to be still be working for on campus users.

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