By madgett on December 1, 2021
NOTE: Refreshed look delayed till later on 15th or early 16th. Additional updates: As well as the changes listed below, there are two new features coming: 1) Select a result source: In some results, you will see “More Options” where you can select the source of the item if we have access to it on […]
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By madgett on May 4, 2021
UPDATE: According to Ex Libris, migration successful and all services restored. On May 29th, our 3rd-party discovery service, Ex Libris, is migrating to new servers. As a result, there will be some interruption to our discovery services for 24 hours (Saturday, May 29 at 18:00 PDT to Sunday, May 30 at 18:00 PDT). Please be […]
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By madgett on April 20, 2020
UPDATE – PROBLEM SEEMS TO BE RESOLVED FOR NOW. Summon, the Library’s discovery service, is experiencing issues at the moment. Page loads slow or shows an Application Error message. Working on a fix. Stay Tuned.
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By madgett on April 7, 2020
We have launched what we are calling OpenVersion in Summon. These are open access versions of articles sourced through Unpaywall. What does this mean? Unpaywall is a database of “freely available” versions of articles. Alumni, Community Users or anyone can click on the OpenVersion link when it appears and be taken to a version of […]
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By madgett on February 11, 2020
UPDATE : RESTORED Please clear the browser history (cache & cookies) if you experienced problems. Summon, our discovery service, is offline at the moment. Please use the eJournal Portal (Journal Titles tab on the Homepage) for journal searches, or look in the Catalogue for ebooks. Watch for updates.
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By madgett on July 11, 2019
UPDATE – Summon back up (10:35 a.m.) Summon down this morning All Summon searches lead to an error “APPLICATION ERROR” Your search has failed to complete. Please try again. Other institutions are experiencing the same problem, and it is being worked on. Stay tuned for updates!
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By madgett on June 5, 2019
Update – Summon is back up Contact us if further problems : https://about.library.ubc.ca/contact-us/ejournal-help/ Summon, UBC Library’s discovery service, is currently down. We are working on it. Stay tuned!
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By madgett on October 31, 2016
Apologies for the longer than expected downtime of Summon, the Citation Linker (UBC eLink) and the eJournal Portal over the weekend of October 29th & 30th. These systems are maintained by a 3rd-party provider (ProQuest) on servers located off campus (meaning, in “the Cloud”). Initially, they expected the downtime to be two brief windows on […]
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By madgett on November 20, 2014
**UPDATE** As of the Beginning of February, this problem has been sorted Problems 2 & 3 are sorted now. Problem 1 lingers on. They suggest that problem could be sorted early in January. Stay tuned! Couple of recent problems have collided to make some ebooks we have access to un-findable in the Catalogue and […]
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By madgett on August 28, 2013
**UPDATE** The initial problem has been fixed. Articles are appearing as they should when we have full-text access. However, a second problem has cropped up. Several ebook titles (and some ejournals titles) where removed in error from the Catalogue (and in some cases Summon). As a result, while we still have access to, for example, […]
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