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Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
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(604) 822-3271 
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(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
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(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

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EZproxy

Using Google Scholar with EZproxy for Off-Campus Access to UBC Library Resources

Using Google Scholar with EZproxy for Off-Campus Access to UBC Library Resources

By madgett on July 27, 2018

Using Google Scholar with EZproxy (the UBC Library off-campus authentication method) can be tricky. You need to set up a Google Scholar session BEFORE logging into EZproxy. Our Google Scholar resource page (with instructions) is HERE (Google Scholar). Basically, the steps are: Go to Google Scholar and log in, if you have a Gmail account. […]

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Creating a Personal EBSCOhost Folder (Off Campus)

By madgett on July 10, 2018

UPDATE : Issue has been temporarily resolved. IF you had problems in the past, please clear history (cache & cookies) from your browser and try to set up a folder now. Contact us if problems persist via our Help Form. Due to technical difficulties that EBSCOhost is aware of (and working on), patrons cannot create […]

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Voyager System – Catalogue, etc. Down

By madgett on October 24, 2016

System back Online Voyager, the system behind the UBC Library Catalogue is down. This will also affect those trying to log into EZproxy with a Barcode & PIN. Use your Campus-wide Login (CWL) if you can.  

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Off-Campus Access to Wiley Down

Off-Campus Access to Wiley Down

By madgett on November 3, 2015

Wiley Online Library will be unavailable on Saturday 7th November 2015 from 10:00-16:00 GMT / 05:00-11:00 EST / 18:00-00:00 SGT for essential maintenance. Apologies for the inconvenience.   Hello: Access to Wiley ejournals and ebooks is currently down for off-campus users. On campus access is not effected. We are working on it. Thank you for […]

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Oxford Journals

Oxford Journals

By corinne2 on July 16, 2014

Oxford Journals are currently not accessible off-campus due to an EZproxy issue.  To get around the error message while on campus, copy and paste the first URL in the message into your browser address bar. We will post on Twitter and this blog when the EZproxy issue has been resolved.

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Changes coming to Campus-Wide Log-in: It Will Affect EZproxy Log-in

By madgett on October 10, 2013

We have been notified the UBC IT will be making changes to Campus-Wide Log-in password guidelines. This will affect your ability to log into EZproxy: CWL passwords will now need to be changed once a year. CWL account holders  will be asked to update their password on the date of their last CWL password change.  […]

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Knovel Moved to a New Site — but Problems

By madgett on August 16, 2013

The engineering/technical ebook site Knovel has moved to a new site. However, there seem to be a couple glitches: The old links sometimes are not re-directing to the new site. If this happens, going back a screen and trying again or reloading the page seems to help. The new site does not yet work with […]

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Access to Online Resources DOWN!

By madgett on July 11, 2013

**WE’RE BACK ONLINE!!** Yikes! All access to Online Resources seems to be down this morning. This is both on and off campus. We believe it to be an EZproxy problem and are working on it. Stay Tuned!

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Off-Campus Access to Resources: EZproxy and myVPN Changes

By madgett on January 16, 2013

Due to security concerns and in order to be in full compliance with our license agreements, the UBC Library is now requiring off-campus patrons to use EZproxy for authentication & access to online resources. You can read the official statement here. But I wanted to add a word of clarity about myVPN for staff and […]

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RefWorks and ProQuest Databases: Problems with Direct Exporting of Citations

By madgett on September 7, 2012

Currently, there is a known problem with exporting citations directly from various ProQuest databases to RefWorks. This is being worked on, and we hope for a resolution soon. The problem seems to occur more often on campus and less often to off-campus folks working via EZproxy. In the meanwhile, there are a couple work-arounds for […]

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