By madgett on December 18, 2020
Problem resolved. Please clear your browser history, cache & cookies, and report any continuing problems via our Help Form. LWW Journals (Lippincott Williams & Wilkins) are a collection of mostly medical journals. Off-campus access via EZproxy is currently showing “Cloudflare” messages that are blocking access for some Users. We are working on a resolution. Stay […]
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By madgett on October 28, 2020
CB Insights was showing a “Your session has expired” error message when Users signed in via EZproxy. I think that it is fixed now. Please clear history, cache & cookies, if you had problems in the past and go through our Resource page to log into an existing account.
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By madgett on October 7, 2020
EZproxy, used to authenticate Users into Library resources from off campus, will be down for maintenance Thursday, October 8th, at 10:00 a.m. PDT for 30 minutes. If you run into access problems outside of that window in time, please report it to us via out Help Form.
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By madgett on May 7, 2020
RESOLVED! We have solved the problem with Passport. Please do the following: 1) clear all history (cache & cookies) from your browser (or if you know what you are doing, clear only the history/cookies related to Passport) 2) go to the Resource page & click on Connect to Resource and log into UBC’s EZproxy as […]
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By madgett on April 7, 2020
Due to the heavy traffic Wiley Online is experiencing from our off-campus server (EZproxy), they are occasionally blocking the IP address. If you see an error like this on the Wiley site: “Access from your IP address has been blocked. Please contact your librarian for assistance.“ Please try the following: Make sure that you are […]
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By kmcgrath on February 7, 2020
UPDATE: Off-Campus Access has been restored as of Sunday, Feb.9, 7:00PM (PST) . Please clear your cache and cookies. If problems persist, contact us via our Help Form. ScienceDirect => Off-Campus Access Blocked EZproxy (off-campus access, where you log in with your CWL) has been blocked by ScienceDirect. We are working to get the block […]
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By madgett on November 20, 2019
Possible Off-Campus Access Interruptions November 21st On November 21st, around 10:00 p.m. PST, the Off-Campus EZproxy Authentication system will be offline for about 10-15 minutes. This means Users authenticating from off campus to Library resources may lose access unexpectedly for a short period. If you can’t log in to a resource or suddenly lose […]
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By madgett on November 6, 2019
Possible Off-Campus Access Interruptions Saturday On Saturday, November 9th, from 7:00 a.m. to 3:00 p.m., the CWL Authentication system will be undergoing testing. This mean Users authenticating from off campus may lose access unexpectedly for short periods. If you can’t log in to a resource or suddenly lose access to a resource, please try again […]
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By madgett on December 18, 2018
Off-campus access to ScienceDirect (Elsevier) ejournals & ebooks has been restored via EZproxy. If you had problems yesterday, clear the history (cache & cookies) from your browser before trying to connect. Report any problems via our Help Form.
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By madgett on November 26, 2018
Taylor & Francis ebooks: UPDATE: PROBLEM RESOLVED. Please clear the history (cache & cookies) from your browser if you had a recent problem with Taylor & Francis ebooks. Off-Campus access via EZproxy is down. We are working on it. Stay Tuned!
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