Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
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(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

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V6T 1Z3

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Blocked IP

Wiley Online : “Access from your IP address has been blocked…” -April 2020

By madgett on April 7, 2020

Due to the heavy traffic Wiley Online is experiencing from our off-campus server (EZproxy), they are occasionally blocking the IP address. If you see an error like this on the Wiley site: “Access from your IP address has been blocked. Please contact your librarian for assistance.“ Please try the following: Make sure that you are […]

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ScienceDirect – Elsevier – Off-Campus Access Blocked Feb.07, 2020

By kmcgrath on February 7, 2020

UPDATE: Off-Campus Access has been restored as of Sunday, Feb.9, 7:00PM (PST) . Please clear your cache and cookies. If problems persist, contact us via our Help Form. ScienceDirect => Off-Campus Access Blocked EZproxy (off-campus access, where you log in with your CWL) has been blocked by ScienceDirect. We are working to get the block […]

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ScienceDirect (Elsevier) Blocked Off Campus

By madgett on April 11, 2019

UPDATE => ScienceDirect restored. Elsevier has restored access to ScienceDirect. They blocked access for almost a full day due to “Systematic downloading of significant amounts of data”. Please read about the use of Library-licensed online resources. Do not use automated software to download articles. If you wish to do Text & Data Mining or other […]

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ScienceDirect ejournals & eBooks: No Access via EZproxy

ScienceDirect ejournals & eBooks: No Access via EZproxy

By madgett on October 23, 2012

ScienceDirect blocking our EZproxy due to security breach.

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