By irobb on September 30, 2008
The cheque really was in the mail. Ulrich’s Periodical Directory is back.
If you experience any further problems with the site, please email us.
(previous message)
A scary message, but a solution is at hand. We did pay our bill on time and access should resume shortly.
Sorry for any inconvenience. Please stay tuned.
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By irobb on September 29, 2008
Update: October 1st – 9:20am
Access has been restored. Please report continuing problems to eResources help.
September 30th – 1:30pm
Contact has been made with GMID. The glitch is at their end, and many libraries are experiencing the same problem as us. They expect the problem to be fixed tomorrow morning. Watch for an update.
(original message)
Searching and some browsing in GMID results in an error message. A request for help has been sent to their Support staff.
Sorry for any inconvenience this might cause. Please stay tuned.
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By dwwest on September 26, 2008
This ongoing project involves work in the Law Library to reclassify materials from the Moys Classification Scheme to the Library of Congress Classification Scheme. The Law Stacks location is complete; a major milestone. Now work is being done on the Law Statutes location.
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By madgett on September 22, 2008
Taylor & Francis will be performing essential server maintenance on Saturday, September 27, 2008, resulting in intermittent access to informaworld. Two short periods of downtime are expected throughout the day which will last a maximum of thirty minutes.
The informaworld team would like to apologise to customers for any inconvenience this might cause.
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By madgett on September 19, 2008
Update: Monday, Sept.22nd
Access restored.
Friday, Sept.19th 1:00pm
Access to the Proquest site and all databases is currently unavailable due to a server outage.
Proquest is working to have service restored as quickly as possible.
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By madgett on September 17, 2008
Due to essential site maintenance, access will be temporarily
unavailable to Wiley InterScience on:
Monday – September 22, 2008 starting at 7:00AM (PST) for approximately one hour.
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By madgett on September 17, 2008
Update: Thursday, September 18th – 11:00am
RSVPN is now available. UBC IT Services confirmed that the outage was due to a routing problem. Please report any continuing difficulties with RSVPN to the Library Systems Help Desk at 604-822-6725.
Wednesday, September 17th – 11:30am
Access to electronic resources through the Rewriting Proxy Server (RSVPN) is unavailable at the moment.
Please use VPN or the Proxy Server instead. We apologize for any inconvenience this is causing.
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By madgett on September 16, 2008
The RSC website at http://www.rsc.org will be unavailable on Saturday, September 20th between 9:30am and 1:30pm.
The RSC apologises for any inconvenience this may cause.
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By madgett on September 9, 2008
Update: 11:00am
UBC eLink is back on track. We apologize for any inconvenience.
Tuesday, September 9th – 7:00am
UBC eLink is temporarily unavailable. We are working to restore access as quickly as possible.
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By madgett on August 19, 2008
We’ve had reports from users that they are being denied access to a some of UBC Library online resources
(ScienceDirect, Wiley Interscience etc.). It appears there are some incompatibilities with VPN and Firefox 3.
Recommended solution – quit the browser and restart.
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If you’ve had a similar experience or discovered other fixes, please send a note to eResources Help. Thanks!
Note: UBC Library workstations are currently running on Firefox vsn.2.0.0.13.
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