Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

UBC Map | Google Map

Archives by date

You are browsing the site archives by date.

Open Athens Access not working for some users – Giving CWL Authentication Error

By ryan regier on March 1, 2023

This issue is now fixed. 01March2023 We are currently experiencing at issue with Open Athens access to eResources not working for a number of users due to an issue with CWLs. The issue also seems to be impacting other UBC webpages like Workday. Library IT is looking into it: https://status.it.ubc.ca/ The error being returned is: […]

Read More | No Comments

Lost access to Taylor and Francis eBooks

By ryan regier on January 18, 2023

UPDATE – Problems resolved. Taylor and Francis Access is now working. Jan 19, 2023 We have currently lost access to a large number of our Taylor and Francis eBook titles. The titles will still appear in searches using Library Tools, but when going to the website a ‘Your institution has not purchased this content.’ will […]

Read More | No Comments

Lost Access to Oxford University Press / Oxford Academic

By ryan regier on January 10, 2023

UPDATE – Problems resolved. Oxford Access is now working. Jan 11, 2023 Oxford University Press and Oxford Academic access is currently down for multiple institutions. When trying to access a ‘Sans Sigma’ page will appear, with following error message: Sorry, there was an internal server error If this is the first time you are seeing […]

Read More | No Comments