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Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

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Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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myVPN

Off-Campus Access to Resources: EZproxy and myVPN Changes

By madgett on January 16, 2013

Due to security concerns and in order to be in full compliance with our license agreements, the UBC Library is now requiring off-campus patrons to use EZproxy for authentication & access to online resources. You can read the official statement here. But I wanted to add a word of clarity about myVPN for staff and […]

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ALERT: myVPN and Some Buildings Experiencing Network Problems

By madgett on October 19, 2012

***RESOLVED** Just a heads up, UBC IT is reporting problems with myVPN and the UBC Network in some buildings. Please follow their Bulletins here.

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RefWorks: Trouble Accessing Accounts from Off Campus

By madgett on May 2, 2012

Trying to access RefWorks while off campus via EZproxy seems to be causing problems. While we investigate, please use MyVPN when off campus for now if you are going to be importing citations into RefWorks. MyVPN instructions are here.

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EZproxy Barcode & PIN log-in down: Use Your CWL

By irobb on December 6, 2010

*Problem fixed* The Barcode & PIN log-in (the left-hand part of the EZproxy screen) is having a bad Monday. Please use your CWL for now when passing through EZproxy. Repairs underway. Watch for updates. …or, if connecting from off campus, log into myVPN as an alternative.

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NetLibrary: EZproxy access not working

By irobb on October 18, 2010

*Update*: EZproxy now working for NetLibrary ebooks. EZproxy is not working for off-campus access to NetLibrary. Please use MyVPN if accessing a NetLibrary ebook from off campus for now. Should be fixed in a day or two (fingers crossed).

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myVPN & EZproxy: Improved Access to Library Resources Coming Soon

By irobb on November 30, 2009

In a communiqué to library staff recently, Rue Ramirez, AUL Library Systems & Information Technology/Technical Services, talked about the forthcoming developments in remote access authentication which will serve Library users better. “The introduction of the myVPN service is important because it promises to provide a scaleable, more stable, and robust method for remote users to […]

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Hello, myVPN: R.I.P old VPN

By irobb on October 14, 2009

According to UBC IT, VPN will be no more after the end of the year (December 31, 2009). So, if you want to keep connecting to the Library’s subscribed eresources from Starbucks, you need to get familiar with myVPN. Read how to set it up here. It requires software be loaded onto your computer, just […]

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