Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

UBC Map | Google Map

Firefox

Criterion-on-Demand : Video won’t play

By madgett on January 24, 2019

UPDATE – Older versions of Firefox still displaying error message. Other browsers working. If using Firefox, get latest version; otherwise, use another browser. Remember Internet Explorer needs Silverlight plug-in. Criterion-on-Demand is showing an error message instead of playing videos. We are working with them to resolve this. Thanks for your patience.

Read More | No Comments

eBooks @ EBSCOhost : Firefox 45 Not Working

By madgett on April 26, 2016

UPDATE – Temporary Fix But… Per EBSCOhost: “We sincerely apologize for the inconvenience of eBook PDFs not loading in Firefox 45 and above. This issue is a result of an update to the Firefox code base which is incompatible with our eBook viewer. We are working to fully resolve this issue as soon as possible […]

Read More | No Comments

Gale’s Business & Company Resource Center: Printing from Firefox

By irobb on September 22, 2009

Users of Firefox have noticed that sometimes the ability to print a full-text article from Gale’s Business & Company Resource Center is not just an icon-click away. If you click the PRINT icon and find yourself on a screen with no “print” options (no browser toolbar, right clicking on the mouse does diddly) remember you […]

Read More | No Comments

CISTI: Firefox & I.E problem

By irobb on June 17, 2009

Some people using the most recent versions of Firefox and Internet Explorer are having problems ordering material via CISTI Orders. The problem has been reported. For now, please use the InterLibrary Loan forms… and stay tuned.

Read More | No Comments