By ryan regier on June 26, 2025
Users trying to access AMS (American Mathematical Society) books or journals are currently being forced to login twice to access content. After logging in via the library website and landing on the AMS page, AMS will send users to a ‘Access through your institution” page when trying to access full text. If you search for […]
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By ryan regier on June 17, 2025
Resolved on Tuesday, June 17, 2025 Users will see a “ATYPON – Access Denied” error when trying to access a large number of publisher websites. ATYPON is a platform provider that many publishers use to allow them to authenticate users. Multiple Universities are seeing this problem. As a workaround, please use the OpenAthens Proxy by […]
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By ryan regier on June 11, 2025
Resolved on Thursday, June 12, 2025 UBC Library Catalogue is currently not working https://webcat.library.ubc.ca IT is working on it. Links to print books from Summon and other sources will not work while it is down.
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By ryan regier on May 30, 2025
Resolved on Thursday June 12, 2025 The vendors at 20-seiki Media Jōhō Dētabēsu have let us know that the database is down and searching is not possible. They are working to resolve but in the meantime have set up this workaround site that can be used: http://mail.bunsei.co.jp/top
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By ryan regier on May 14, 2025
Resolved on Friday, May 23 2025 Subscription access currently not working. Free access only. Eresources is investigating! https://resources.library.ubc.ca/page.php?details=united-nations-commodity-trade-statistics-database&id=482
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By ryan regier on May 9, 2025
Resolved on Monday May 12th, 2025 We’ve lost access to ProQuest’s Music Periodicals Database and the journals included in there. eResources is investigating!
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By ryan regier on March 6, 2025
When trying to access National Film Board (NFB) films users may see a “Sorry this content is not available to view in your current location.” error when trying to watch the film. This issue will only be seen when using OpenAthens authentication. As a workaround please access NFB films via the Resource Page link or […]
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By park on February 28, 2025
Users are not able to access Bates’ guide to physical examination and history taking. Upon investigation, it appears there is linking issues with ebooks from the LWW Health Library – Premium Basic Sciences collection. Either the link is not working or the link is going to an international version of the ebook and seeing an […]
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