Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

UBC Map | Google Map

Archives by date

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eResources Short Staffed

By ryan regier on September 29, 2025

At this time, the eResources team is experiencing a temporary staffing shortage. As a result, our capacity to address all inquiries is limited. We are currently prioritizing issues that are critical to academic continuity (e.g., support for student to completing coursework) or that affect a broader group of users. While we may not be able […]

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Nkoda Access not working – Asking users to Subscribe

By ryan regier on September 26, 2025

ACCESS RESTORED on Thursday, October 2, 2025 Access to the Nkoda App is currently down. Users are prompted to create a personal subscription when trying to access. eResources has reached out to Nkoda to troubleshoot and access should be up soon.

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MathSciNet – Access Issues

By ryan regier on September 17, 2025

MathSciNet has moved to a new system of authentication that is causing issues. eResources is investigating. As a workaround, please access MathSciNet directly via the Library Resource Page instead of logging in via the website. The Resource Page link is: https://resources.library.ubc.ca/page.php?details=mathscinet&id=36

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Access to National Theatre Collection and Royal Shakespeare Collection videos now via Alexander Street

By ryan regier on September 5, 2025

Our access to National Theatre Collection (1 and 2) and Royal Shakespeare Collection is now via Alexander Street instead of Bloomsbury’s Drama Online. This switchover happened more suddenly then we thought it would and the eResources team is working on changing the links. In the meantime, to obtain access to these videos, please search for […]

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