Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

UBC Map | Google Map

Archives by date

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Access Issues with AMS (American Mathematical Society) forcing users to login twice

By ryan regier on June 26, 2025

Users trying to access AMS (American Mathematical Society) books or journals are currently being forced to login twice to access content. After logging in via the library website and landing on the AMS page, AMS will send users to a ‘Access through your institution” page when trying to access full text. If you search for […]

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“ATYPON – Access Denied” error impacting Wiley, Sage, AAS, Science Journal and more

By ryan regier on June 17, 2025

Resolved on Tuesday, June 17, 2025 Users will see a “ATYPON – Access Denied” error when trying to access a large number of publisher websites. ATYPON is a platform provider that many publishers use to allow them to authenticate users. Multiple Universities are seeing this problem. As a workaround, please use the OpenAthens Proxy by […]

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Library Catalogue is Down

By ryan regier on June 11, 2025

Resolved on Thursday, June 12, 2025 UBC Library Catalogue is currently not working https://webcat.library.ubc.ca IT is working on it. Links to print books from Summon and other sources will not work while it is down.

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