Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-9430
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

UBC Map | Google Map

Archives by date

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National Film Board – “Sorry this content is not available to view in your current location.”

By ryan regier on March 6, 2025

When trying to access National Film Board (NFB) films users may see a “Sorry this content is not available to view in your current location.” error when trying to watch the film. This issue will only be seen when using OpenAthens authentication. As a workaround please access NFB films via the Resource Page link or […]

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Statista – loss of access

By park on March 5, 2025

Resolved on March 6, 2025 at 11:29pm Access has been restored to Statista. Please clear the cache and cookies from your browser before trying to access Statista through the resource page. UBC Library has lost access to subscribed materials (reports, insights surveys) on Statista. We are investigating and working on restoring our access. We apologize […]

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Audio Ciné Films – Invalid Portal error message

By park on March 4, 2025

“Invalid Portal” or “Unauthorized IP” error message seems to only appear on weekends in the evenings. When seeing these error messages, please use this alternative link to access Audio Ciné Films. Some users trying to access Audio Ciné Films may see the error message: Invalid Portal We couldn’t find your portal audiocinehttps:. Check the URL […]

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