By park on November 4, 2025
UPDATE: ACCESS RESTORED on Thursday, November 6, 2025 When trying to access BSI Knowledge – BSOL, an error message appears: “Oops! That wasn’t supposed to happen. We encountered an error processing this request.” BSI is currently down for multiple institutions. We are working with them to resolve the issue.
Read More | No Comments
By park on October 20, 2025
UPDATE: As of October 23, 2025, Factiva has restricted downloading to one article at a time. Due to excessive downloading, Factiva may impose a temporary restriction on downloading to one article at a time. Factiva has reported multiple sessions of excessive downloading including several sessions where over 10,000 articles were downloaded. We are investigating. Please […]
Read More | No Comments
By ryan regier on September 29, 2025
At this time, the eResources team is experiencing a temporary staffing shortage. As a result, our capacity to address all inquiries is limited. We are currently prioritizing issues that are critical to academic continuity (e.g., support for student to completing coursework) or that affect a broader group of users. While we may not be able […]
Read More | No Comments
By ryan regier on September 26, 2025
ACCESS RESTORED on Thursday, October 2, 2025 Access to the Nkoda App is currently down. Users are prompted to create a personal subscription when trying to access. eResources has reached out to Nkoda to troubleshoot and access should be up soon.
Read More | No Comments
By ryan regier on September 17, 2025
MathSciNet has moved to a new system of authentication that is causing issues. eResources is investigating. As a workaround, please access MathSciNet directly via the Library Resource Page instead of logging in via the website. The Resource Page link is: https://resources.library.ubc.ca/page.php?details=mathscinet&id=36
Read More | No Comments
By ryan regier on September 5, 2025
Our access to National Theatre Collection (1 and 2) and Royal Shakespeare Collection is now via Alexander Street instead of Bloomsbury’s Drama Online. This switchover happened more suddenly then we thought it would and the eResources team is working on changing the links. In the meantime, to obtain access to these videos, please search for […]
Read More | No Comments
By ryan regier on August 15, 2025
Due for unforeseen circumstances the eResource Team will be short staffed between August 15th – Sept 5th. We will be slow to respond to tickets and emails. Thank you for your patience. Please do feel free to follow up if you don’t get a response from us within a few days. Thank you, Ryan Ryan Regier […]
Read More | No Comments
By ryan regier on August 12, 2025
ASTM has moved some content (ebooks and journals) to a new website – ASTM Digital Library ASTM Standards are still located on the old ASTM Compass website. Users may see linking issues. If so, please report to eResources.
Read More | No Comments
By ryan regier on August 5, 2025
Access now back up. Access issues with Firefox may remain. Try using a different browser 08aug2025 All users who are trying to access Pitchbook are getting redirected to a new login site and then seeing an Invalid IP error when they try to login. https://resources.library.ubc.ca/page.php?details=pitchbook&id=2710 We have reported to Pitchbook and will get this issue […]
Read More | No Comments
By ryan regier on July 16, 2025
On August 5, 2025, the Library’s main EBSCOhost profile will migrate to a new user interface. This interface will become the new point of access for all subscribed EBSCOhost databases. A select number of medical and allied health databases will remain accessible on the old interface until December 22, 2025. Visit the new LibGuide to learn […]
Read More | No Comments
