By ryan regier on December 10, 2025
UPDATE: Issue Fixed as of December 18, 2025 We are seeing some scattered linking access issues for when users try to access ProQuest Databases. Users are seeing a blank screen or a ‘This page isn’t working’ or a “HTTP Status 500 – Internal Server Error” As workaround, please use the below link to access ProQuest.com […]
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By ryan regier on December 8, 2025
The below hyperlink – ‘UBC OpenAthens Login’ – can be added to your browser favourites and then clicked when visiting Publisher/Vendor websites to login for Library access. You can also edit and rename the bookmarklet. UBC OpenAthens Login For Chrome and Safari Users For Firefox Users For Internet Explorer Users For iPad Users
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By park on November 4, 2025
UPDATE: ACCESS RESTORED on Thursday, November 6, 2025 When trying to access BSI Knowledge – BSOL, an error message appears: “Oops! That wasn’t supposed to happen. We encountered an error processing this request.” BSI is currently down for multiple institutions. We are working with them to resolve the issue.
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By park on October 20, 2025
UPDATE:Issue Fixed as of Dec 18, 2025. Users can now download content as before. As of October 23, 2025, Factiva has restricted downloading to one article at a time. Due to excessive downloading, Factiva may impose a temporary restriction on downloading to one article at a time. Factiva has reported multiple sessions of excessive downloading […]
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By ryan regier on September 29, 2025
At this time, the eResources team is experiencing a temporary staffing shortage. As a result, our capacity to address all inquiries is limited. We are currently prioritizing issues that are critical to academic continuity (e.g., support for student to completing coursework) or that affect a broader group of users. While we may not be able […]
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By ryan regier on September 26, 2025
ACCESS RESTORED on Thursday, October 2, 2025 Access to the Nkoda App is currently down. Users are prompted to create a personal subscription when trying to access. eResources has reached out to Nkoda to troubleshoot and access should be up soon.
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By ryan regier on September 17, 2025
MathSciNet has moved to a new system of authentication that is causing issues. eResources is investigating. As a workaround, please access MathSciNet directly via the Library Resource Page instead of logging in via the website. The Resource Page link is: https://resources.library.ubc.ca/page.php?details=mathscinet&id=36
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By ryan regier on September 5, 2025
Our access to National Theatre Collection (1 and 2) and Royal Shakespeare Collection is now via Alexander Street instead of Bloomsbury’s Drama Online. This switchover happened more suddenly then we thought it would and the eResources team is working on changing the links. In the meantime, to obtain access to these videos, please search for […]
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By ryan regier on August 15, 2025
Due for unforeseen circumstances the eResource Team will be short staffed between August 15th – Sept 5th. We will be slow to respond to tickets and emails. Thank you for your patience. Please do feel free to follow up if you don’t get a response from us within a few days. Thank you, Ryan Ryan Regier […]
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By ryan regier on August 12, 2025
ASTM has moved some content (ebooks and journals) to a new website – ASTM Digital Library ASTM Standards are still located on the old ASTM Compass website. Users may see linking issues. If so, please report to eResources.
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