Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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Archives by date

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Criterion, Audio Cine and Kanopy Issues when using Firefox browser

By ryan regier on November 20, 2024

Update December 12, 2024: In addition to Criterion and Audio Cine, users may not be able to load streaming videos from Kanopy when using the Firefox browser on a UBC computer. Please use a different browser. When using the Firefox browser, users may see a “Media unavailable: You don’t have permissions to view this media” […]

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Issues with accessing New Factiva Interface

By ryan regier on November 12, 2024

Resolved December 9, 2024 The ‘Switch Factiva’ button to switch to Factiva’s new user interface is not working for UBC users. As a workaround use the new interface link on the Factiva Resource Page – https://resources.library.ubc.ca/page.php?details=factiva&id=543

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