PHUB error when accessing UBC Library CWL
Issue is now fixed. April 15, 2024 UBC Users may see a ‘PHUB error’ when trying to login via their CWL to UBC Library. We are still trying to figure out what is causing this issue and are working to solve it urgently! We understand this a stressful time for students. We will get this […]
No access to ScienceDirect
Issue is now fixed. April 30, 2024 Our authentication service, OpenAthens, is currently seeing issues with ScienceDirect. A lot of users are being blocked access. Seems to be impacting multiple institutions. We are investigating! A couple workarounds that seem to work: From the ScienceDirect page, if you click the Orange Institutional Icon and search for […]
Access to Sage Website and Database not working via UBC OpenAthens
Issue is now fixed. April 30, 2024 OpenAthens is seeing issues with the Sage website not loading. Users will see a blank screen or a HTTP ERROR 500. OpenAthens is working to resolve the issue. As a workaround, clear your cache and cookies and then place this URL in front of the Sage Website Address […]
CNKI databases slow load issue
We are seeing slow loading issues and sometimes no access with our CNKI databases. We are investigating, please use access through our Resource Pages in the meantime