Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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Archives by date

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Multiple Authentication Issues

By ryan regier on March 4, 2024

Issues now fixed. March 7, 2024 There appears to be a technical issue happening with our authentication tool OpenAthens and we have lost access to multiple resources including: Access Medicine- Workaround in place here American Physical Society (APS) Journals Duke University Press eBooks and Journals Journal of the American Medical Association (JAMA) Journals Bates Visual […]

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Access Medicine Error – “do not have permission to access this particular resource”

By ryan regier on March 4, 2024

Issue is now fixed. March 7, 2024 Users trying to access McGraw Hill’s Access Medicine may see this error: “You are logged into the OpenAthens service, but you do not have permission to access this particular resource. Please contact the OpenAthens administrator at your institution to request access.” As workaround please use the Access Medicine […]

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