By madgett on October 30, 2020
O’Reilly for Higher Education (also known as Safari) ebooks will have accounts reset for those using the “new” authentication method. What does this mean? Access will still be fine, it is just that any history from previous visits to the site might be lost. We apologize, but in the transition from the “old” to “new” […]
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By madgett on October 28, 2020
CB Insights was showing a “Your session has expired” error message when Users signed in via EZproxy. I think that it is fixed now. Please clear history, cache & cookies, if you had problems in the past and go through our Resource page to log into an existing account.
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By madgett on October 13, 2020
O’Reilly now uses your CWL to log in rather than your email address. This will set up a new account on your first visit. ——- Existing Users who temporarily wish to access their older (via UBC email) account, click here.
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By madgett on October 7, 2020
EZproxy, used to authenticate Users into Library resources from off campus, will be down for maintenance Thursday, October 8th, at 10:00 a.m. PDT for 30 minutes. If you run into access problems outside of that window in time, please report it to us via out Help Form.
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By madgett on October 6, 2020
For some Users who have installed Lean Library on their Safari 14 browser, there have been error messages asking them to upgrade their macOS. This is a known issue. A fix is expected in the next week or so, possibly with the release of the new OS “Big Sur”. Sorry for the inconvenience.
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By madgett on October 5, 2020
UPDATE – Problems resolved. Taylor & Francis eBook site is having problems with some titles. Some ebooks are producing a “ERROR 404 : Sorry, we can’t seem to find the page you’re looking for.” We are working on the problem. Sorry for the inconvenience.
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By madgett on October 5, 2020
UPDATE: Now Working The Highlight & Search feature in the Library’s Access Browser Extension (from Lean Library) will be down for this week (Oct. 5th – 9th), but should be back next week. Don’t know about the Library’s Access Browser Extension? Please read here.
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