By irobb on November 30, 2009
In a communiqué to library staff recently, Rue Ramirez, AUL Library Systems & Information Technology/Technical Services, talked about the forthcoming developments in remote access authentication which will serve Library users better. “The introduction of the myVPN service is important because it promises to provide a scaleable, more stable, and robust method for remote users to […]
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By irobb on October 14, 2009
According to UBC IT, VPN will be no more after the end of the year (December 31, 2009). So, if you want to keep connecting to the Library’s subscribed eresources from Starbucks, you need to get familiar with myVPN. Read how to set it up here. It requires software be loaded onto your computer, just […]
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By irobb on March 3, 2009
For wireless / laptop users, MyiLibrary will ask for a login and password if you try to link to a title from the OPAC, unless you connect via VPN. To avoid this, you need to connect to VPN after you log onto the UBC wireless network but before clicking the link from the OPAC record. […]
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By irobb on February 6, 2009
Hope everyone has had a look at the ebrary ebooks and the new reader. For those connecting from off campus, RSVPN [see larger post above] is not an option at the moment. Both the QuickView and the ebrary Reader display a gray wall rather than text. Please use VPN (see the Connect from Home page).
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By irobb on January 6, 2009
EGADS! Sadly, this problem seems a little deeper. RSVPN is not connecting into some databases/journals. This is proving tricky to solve. For those that can, please try the VPN connection (see link in message below). For those that can’t (some hospital sites, for example), our apologies. Do let us know at lib-ejhelp@interchange.ubc.ca if you encounter […]
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By irobb on December 8, 2008
A patron swears they are connected to VPN or RSVPN at home, but they still can’t access a database. To see if they are really connected, have them go to CMYIP (see my IP). The IP address for VPN should start 142.103…, RSVPN starts 128.189… Different numbers, NOT connected. Advise patrons to clear their browser’s […]
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