myVPN & EZproxy: Improved Access to Library Resources Coming Soon
In a communiqué to library staff recently, Rue Ramirez, AUL Library Systems & Information Technology/Technical Services, talked about the forthcoming developments in remote access authentication which will serve Library users better. “The introduction of the myVPN service is important because it promises to provide a scaleable, more stable, and robust method for remote users to […]
EZproxy Changes: New Server/New Login Screen
As you have probably noticed, EZproxy has had a shake up. You may have become aware of the changes after you hit a “Click Here” for passwords or authentication and received an error message. Or a database became temporarily unavailable. Or you were surprised (and frustrated) by the new green & gold “EZproxy Login” page. […]
RSVPN: *The Official Word*
We have been fielding many RSVPN (one of two off-campus, CWL-authenticated connections to the Library’s eResources) emails at lib-ejhelp. You’ve been frustrated by RSVPN’s unstable performance (or non-performance). So have we. Here is the official word on the RSVPN state of affairs. Hope this helps to clarify things. And please, do continue to email us […]
ebrary Reader: Avoid RSVPN
Hope everyone has had a look at the ebrary ebooks and the new reader. For those connecting from off campus, RSVPN [see larger post above] is not an option at the moment. Both the QuickView and the ebrary Reader display a gray wall rather than text. Please use VPN (see the Connect from Home page).
OvidSP: Access *UPDATE*
Ovid is now connecting from all machines that it should connect from now. Some hospital branches had problems as well, but word has come in that they are OK now [except for RSVPN issues, see above]. Direct as many positive thoughts as possible towards Ovid’s Texas server. Previously… Certain staff work stations at Woodward cannot […]
RSVPN & Some Journals: Server Unavailable Message *UPDATE*
EGADS! Sadly, this problem seems a little deeper. RSVPN is not connecting into some databases/journals. This is proving tricky to solve. For those that can, please try the VPN connection (see link in message below). For those that can’t (some hospital sites, for example), our apologies. Do let us know at lib-ejhelp@interchange.ubc.ca if you encounter […]
VPN, RSVPN: But am I really connected?
A patron swears they are connected to VPN or RSVPN at home, but they still can’t access a database. To see if they are really connected, have them go to CMYIP (see my IP). The IP address for VPN should start 142.103…, RSVPN starts 128.189… Different numbers, NOT connected. Advise patrons to clear their browser’s […]
RSVPN re-boot
FYI: “RSVPN failover unit will be rebooted twice, during the following windows: Friday December 5th, 6-8am Saturday December 6th, 6-8am It is very unlikely that this will affect the RSVPN service…” Uh huh. But be aware, just in case.