Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

UBC Map | Google Map

Internet Explorer

EbscoHost Databases No Longer Support Internet Explorer 6

By irobb on February 17, 2011

If you are clinging to a retro version of IE, time to move on. EbscoHost databases (and we subscribe to a lot) now require Internet Explorer 7 or later. You can download the latest version (Internet Explorer 8) for free HERE.

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CISTI: Firefox & I.E problem

By irobb on June 17, 2009

Some people using the most recent versions of Firefox and Internet Explorer are having problems ordering material via CISTI Orders. The problem has been reported. For now, please use the InterLibrary Loan forms… and stay tuned.

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Investext Lives!

By irobb on April 17, 2009

*UPDATE* sigh… The joy was short lived as the site seems to have a few quirks. We will try some experimentation to get this resolved. We are leaving the site up for now. Let us know if it gets too unstable. Stay tuned. Previously…

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VPN, RSVPN: But am I really connected?

By irobb on December 8, 2008

A patron swears they are connected to VPN or RSVPN at home, but they still can’t access a database. To see if they are really connected, have them go to CMYIP (see my IP). The IP address for VPN should start 142.103…, RSVPN starts 128.189… Different numbers, NOT connected. Advise patrons to clear their browser’s […]

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