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Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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Hospital Branches

EZProxy access RESTORED for PHC and VCH sites

By admin on April 4, 2011

After enduring six days of Internet “throttling” and “saturated pipes” resulting in sluggish access to online resources, IT staff from Health Shared Services BC have finally resolved the problem. EZProxy is now working again for UBCers @ St. Paul’s & Vancouver General Hospitals as well as other sites of Providence Health Care & Vancouver Coastal […]

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American Society for Microbiology: Access Restored!

By irobb on April 14, 2009

At last, ASM has restored our access to: Antimicrobial Agents and Chemotherapy Applied and Environmental Microbiology Clinical and Vaccine Immunology Clinical Microbiology Reviews Eukaryotic Cell Infection and Immunity Journal of Bacteriology Journal of Clinical Microbiology Journal of Virology Microbiology and Molecular Biology Reviews Molecular and Cellular Biology Thank you for your patience while we resolved […]

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RSVPN: *The Official Word*

By irobb on February 6, 2009

We have been fielding many RSVPN (one of two off-campus, CWL-authenticated connections to the Library’s eResources) emails at lib-ejhelp. You’ve been frustrated by RSVPN’s unstable performance (or non-performance). So have we. Here is the official word on the RSVPN state of affairs. Hope this helps to clarify things. And please, do continue to email us […]

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OvidSP: Access *UPDATE*

By irobb on January 27, 2009

Ovid is now connecting from all machines that it should connect from now. Some hospital branches had problems as well, but word has come in that they are OK now [except for RSVPN issues, see above]. Direct as many positive thoughts as possible towards Ovid’s Texas server. Previously… Certain staff work stations at Woodward cannot […]

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RSVPN & Some Journals: Server Unavailable Message *UPDATE*

By irobb on January 6, 2009

EGADS! Sadly, this problem seems a little deeper. RSVPN is not connecting into some databases/journals. This is proving tricky to solve. For those that can, please try the VPN connection (see link in message below). For those that can’t (some hospital sites, for example), our apologies. Do let us know at lib-ejhelp@interchange.ubc.ca if you encounter […]

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