- Have questions or need more help with the issues below? Contact us here
de Gruyter Website very slow to load
Posted on January 21, 2019 @3:59 pm by madgett
The Walter de Gruyter website, which host many ebooks (including Harvard and Columbia) is verrrrrry slow.
We have a ticket in to de Gruyter.
Please be patient while we work on this issue. The page will load… eventually.
No CommentseResources & Access Closed till January 2nd – Merry Christmas
Posted on December 24, 2018 @1:18 pm by madgett
Happy Holidays!
The eResources & Access Team will be away till January 2nd. The University is closed till then as well.
Please continue to report any access problems via our HELP FORM, and we will look into it in the New Year.
No CommentsWiley eBooks – Loss of Access to Many eBooks
Posted on December 20, 2018 @8:44 am by madgett
UPDATE Access to Wiley ebooks restored.
Loss of access to many Wiley Online eBooks.
We are working on a solution, stay tuned!
Report any problems via our Help Form.
No CommentsScienceDirect (Elsevier): Off-Campus Access Restored
Posted on December 18, 2018 @9:13 am by madgett
Off-campus access to ScienceDirect (Elsevier) ejournals & ebooks has been restored via EZproxy.
If you had problems yesterday, clear the history (cache & cookies) from your browser before trying to connect.
Report any problems via our Help Form.
No CommentsOff-Campus access to Taylor & Francis ebooks down
Posted on November 27, 2018 @12:31 pm by madgett
Taylor & Francis ebooks:
UPDATE: PROBLEM RESOLVED.
Please clear the history (cache & cookies) from your browser if you had a recent problem with Taylor & Francis ebooks.
Off-Campus access via EZproxy is down. We are working on it. Stay Tuned!
No CommentsPsychiatryOnline – Access Down Off Campus
Posted on October 26, 2018 @8:12 am by madgett
UPDATE : Access off campus has been restored. Please clear your browser history (cache & cookies) if you were having access problems.
If problems persist, contact us via our Help Form.
PsychiatryOnline is down for off-campus access.
This site (with all its ebooks and other content – including DSM-5) can currently be accessed on campus only.
The issue is being worked on. Stay tuned!
No CommentsHarvard Business Review : Limited Access & Functionality
Posted on November 5, 2018 @10:40 am by madgett
The UBC Library DOES NOT subscribe to Harvard Business Review.
We have limited access through a subscription to EBSCOhost journal aggregator database “Business Source Complete.”
UPDATE : As an alternative to the “browse” method below, if you have followed a PURL into the EBSCOhost database, you can also re-do your search within the EBSCOhost Database to get to the PDF version of the HBR article.
What does this mean? It means that articles 1) cannot be Printed, 2) cannot be saved & 3) that permanent URLs (PURLs) will not work to give you the PDF. If you need to access an article from HBR, please browse for it by starting at the journal title level (it can be found using the eJournal Portal – the “Journal Titles” tab on the Library Homepage) and then going to the year, Volume, Issue and finally page for the article.
This is out of the Library’s hands as it is part of an agreement between Harvard & EBSCOhost.
No CommentseBook URLs leading to the off-campus “Oops” page
Posted on October 2, 2018 @9:35 am by madgett
Certain ebook URLs are breaking and leading to the Off-Campus Access “Oops” page (even when users are on campus).
Mostly, these are ebooks that were on the old eBook Library platform (retired some time ago) and are now on the ProQuest eBoook Central platform.
We are working on the issue and hope for a solutions soon.
If faced with this error message, please try searching for the ebook HERE .
Please report any problems via our Help Form.
No Comments
Taylor & Francis “Not for sale” eBooks : No Full Text Access
Posted on August 31, 2018 @12:53 pm by madgett
Occasionally, on the Taylor & Francis ebook site, you will see a title that says “This title is not available for sale” and you will not have access to the full text.
We apologize for any confusion this causes.
We try to only list in the Catalogue and Summon ebooks that have full-text access. However, the title list we use is not pre-sorted to identify the “not for sale” titles from Taylor & Francis (this site also includes CRC Press, Routledge and several other imprints). so, we do not know which of the over 120,000 ebooks have been withdrawn until someone comes across this message.
If you find a T&F ebook like this, please report it via our Help Form and we will remove it and advise on an alternative source (if available) for the title.
Sorry for the inconvenience.
No CommentsLink to Ulrichsweb not working from eJournal Portal
Posted on August 28, 2018 @3:26 pm by madgett
The Ulrichsweb link (under hypertext “Title details from ulrichsweb.com” from the eJournal Portal’s result page is currently leading to the error message:
We do not have enough information.
We are working to resolve the issue.
You can still get to Ulrichsweb to see information about journals via our Resource page, and then search for the journal from there.
No Comments
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