UBC Library eResources: Service Bulletins

RefWorks: Work-Around to Accessing Your RefWorks Account

Posted on May 10, 2012 @1:38 pm by madgett

Apologies as the problems with RefWorks continue. If you are on campus, all should be working well.

If you are off campus, we have two methods to get into your existing account:

Method A (using myVPN):

  1. Clear the cache & cookies from your browser
  2. Read about and install myVPN if you haven’t already [ Info Here ]
  3. After myVPN is installed, go the our RefWorks page and click on “Login to RefWorks” . You should see this page:



4. Enter your RefWorks account Login & Password

You can now work within your account.

For problems installing myVPN only, please contact the UBC IT HelpDesk


Method B (No myVPN -ie our Hospital Patrons)

If you cannot use myVPN due to your network restrictions, you can still access your account from off campus:

  1. Clear the cache & cookies from your browser
  2. Go to THE GROUPCODE PAGE , log into EZproxy and write down the GroupCode **Do not click on the link to RefWorks**
  3. Clear the cache & cookies from your browser again
  4. Go to this URL [ https://refworks.scholarsportal.info/refworks ].  There should be no  ezproxy  included in the URL. You should see:





5. Enter the GroupCode for UBC


You should see this page:



7. Enter your RefWorks account Login & Password

You can now work within your account.



Again, we are sorry about the delay in fixing this problem, but are working on it. Stay Tuned!

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RefWorks: Trouble Accessing Accounts from Off Campus

Posted on May 2, 2012 @2:59 pm by madgett

Trying to access RefWorks while off campus via EZproxy seems to be causing problems. While we investigate, please use MyVPN when off campus for now if you are going to be importing citations into RefWorks.

MyVPN instructions are here.

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JSTOR: Several New Resources Added!

Posted on May 1, 2012 @4:11 pm by madgett

Just a heads up about several new JSTOR resources we have added over the last little while:

  • Aluka: African Cultural Heritage Sites and Landscapes — “African Cultural Heritage Sites and Landscapes includes spatial, visual, and contextual documentation of heritage and rock art sites throughout Africa.” –Aluka
  • Aluka: Struggles for Freedom in Southern Africa — “Struggles for Freedom in Southern Africa includes an array of materials about the liberation and independence movements in Botswana, Mozambique, Namibia, South Africa, and Zimbabwe.” –Aluka
  • The Ireland Collection — “…developed in cooperation with Queen’s University Belfast, is an interdisciplinary collection of journals and other materials.” –JSTOR . Includes titles such as The Canadian Journal of Irish Studies and Seanchas Ardmhacha.
  • 19th Century British Pamphlets — “7 collections … including Selections from the London School of Economics and Political Science (LSE), the Earl Grey Pamphlets Collection, and the Foreign Office Collection.” –JSTOR
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RefWorks and More: Down Time Coming May 4th

Posted on May 1, 2012 @9:53 am by madgett

Scholar’s Portal (the platform for RefWorks, ITER eBooks and perhaps a few other resources) is going down for maintenance on May 4th at 9:00pm for about 4 hours (1:00am May 5th). Sorry for the inconvenience.

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ESA eJournals at UBC-Okanagan: Might Need MyVPN for Access

Posted on April 13, 2012 @5:21 pm by madgett

Due to a slight access problem, some Ecological Society of America ejournals may not be accessible directly from UBC-Okanagan campus. If you have trouble accessing:

  • Ecology
  • Ecological applications
  • Frontiers in ecology & environment
  • Ecological monographs

…please try clearing the cache & cookies in your browser and connecting again. If that doesn’t work, please set up and use MyVPN. Off campus, you always need to use either EZproxy or MyVPN for access. Sorry for the inconvenience.

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SpringerLink 2012 ebooks: Now Available!

Posted on April 11, 2012 @11:15 am by madgett

Sorry for the delay in announcing this: SpringerLink ebooks for 2012 are now available.

While the records are not yet loaded in the Catalogue (soon!), the ebooks are discoverable in Summon or, if you know the title, try the Citation Linker. Just enter the ebook’s title in the box marked “Book:”. The way sub-titles are listed can be tricky, so first try your search using the main title only.

As well, SpringerLink offers a service for Print On Demand of ebooks called MyCopy. Read all about how you can get a MyCopy of an ebook for the low, low price of $24.95 including shipping and handling. To take advantage of this feature, you need to register and log-in to a personal MySpringerLink account. Note: this personal account is only an enhancement to the access the Library provides. You will still need to always be either on campus or use MyVPN or EZproxy to access the SpringerLink site.

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Books 24X7 : Catalogue Links Down, Use Resource Page

Posted on April 23, 2012 @12:12 pm by madgett

The links from the Catalogue for Books 24X7 titles are broken. We are fixing. To get to a Books 24X7 title, please do try the following:

We hope to have this fixed early next week.

Sorry for the inconvenience.

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EBSCOhost Databases Down (27th March)

Posted on March 28, 2012 @9:42 am by madgett

*UPDATE* Databases are back!!*


Due to routine maintenance currently underway, we are experiencing temporary service interruptions for EBSCOhost… We apologize for this inconvenience and assure you that our engineering team is working on this top priority to restore service as soon as possible.

Stay tuned.

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ebrary: More eBooks to be Pulled

Posted on March 22, 2012 @1:56 pm by madgett

**UPDATE** The time is nigh! We’ve had some disappear already. The Catalogue should be updated early April.

On the heels of University of Toronto Press pulling ebooks from the Canadian Publishers Collection on ebrary, three other university presses are pulling their ebooks:

  1. McGill-Queen’s University Press
  2. Wilfred Laurie University Press
  3. University of British Columbia Press

The above publishers’ titles will be pulled in mid-March. The Catalogue and Summon will be updated then, but there may be some lag time with access lost before records are pulled.

The Canadian Publishers Collection is a “subscribed” collection, meaning we have not purchased the titles –only arranged for access. Any ebooks that we have purchased on ebrary will remain on ebrary.

But how can you tell a “Purchased” title from a “Subscribed” title on the ebrary site:

  1. on the ebrary site, go to the Advanced search screen
  2. set the first search box to  Search in Title   and add a known ebrary ebook title
  3. add a second search box to  Search in Collection   and pick  “purchased titles” from the drop-down
  4. click the “Search ebrary” button

If you get the result “Unfortunately, we couldn’t find any results. Please try a new search above”, we have not purchased the title. If in step #3 above you change “purchased titles” to “subscribed titles” and search again, you should now get a result showing.

A cumbersome process, we know, but we hope it will become more streamlined and easier to identify purchased/subscribed titles down the road. Contact us if you have any questions.


Benezit Dictionary of Artists: New Resource

Posted on March 8, 2012 @10:20 am by madgett

Emmanuel Bénézit’s Paris was the unrivaled center of Western art, the home of Cézanne, Monet, Picasso, and Matisse, and the birthplace of Impressionism, post-Impressionism, Fauvism, and Cubism. In this thrilling context, Bénézit (b. 1854) undertook the monumental project of the Dictionnaire critique et documentaire des peintres, sculpteurs, dessinateurs et graveurs… Now comprising fourteen volumes with entries on nearly 170,000 artists, the Benezit Dictionary of Artists is the most comprehensive source of artists’ biographies in the English language.”– Oxford Art Online

Look into the life of your favourite artist in “Benezit Dictionary of Artists“. Did you know Tom Thomson lived in “Seattle where he worked as a photo-engraver”?

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