UBC Library eResources: Service Bulletins

EZproxy Outage Later Today (May 28th): Upgrade

Posted on May 29, 2012 @10:30 am by madgett

**UPDATE: All went well last night. No reported problems. (knock on wood)**

Just a heads up that EZproxy (which many people use for off-campus access to Library resources) will be down at 6:00 pm today for an upgrade. Down-time expected to be brief. If you experience EZproxy problems after, say, 6:30 pm, please report them to our Help Form. Thanks!

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Handbook of Public Pedagogy: View Limit Has Been Reached

Posted on May 22, 2012 @2:34 pm by madgett

*UPDATE* Second copy up and running. Access restored**

Handbook of public pedagogy : education and learning beyond schooling / edited by Jennifer A. Sandlin, Brian D. Schultz, Jake Burdick.

Unfortunately, we have hit the limit when it comes to the number of views allowed with the copy of the ebook that the Library has purchased. As a result, you can “preview” the book (meaning it times out after a few minutes) but you cannot read it for any length of time nor print/download at all.

We are working on expanding access or acquiring another copy. We apologize to the class trying to use this ebook. Please stay tuned for updates.

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ITER eBooks (the new Other Voice in Early Modern Europe collection: Unavailable for now

Posted on May 17, 2012 @11:26 am by madgett

We have several eBooks form the University of Toronto’s ITER publishing, but they are not available at the moment. These are part of the “Other Voice in Early Modern Europe” collection. We are working on getting the links fixed.

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RefWorks & EZproxy: A Solution Seems to be Working

Posted on May 11, 2012 @10:46 am by madgett

Thank you for your patience while we worked on the recent problem with RefWorks & EZproxy.

A fix was initiated yesterday, and so far it’s looking good. Thanks Joerg & the LSIT crew!

Please try the following if you are off campus and want to access your RefWorks Account:

  • clear the cache & cookies from your browser
  • go to our RefWorks page
  • click on “Login to RefWorks” and log into EZproxy
  • you should land on a page that recognizes you as being from UBC. Enter your account info

Direct exporting of citations should be working as well for resources that offer it **except ProQuest resources**. If you use the MyRearch feature, exporting works. We are working on a fix for non-MyResearch users.

Do contact us if you have any questions problems.


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RefWorks: Work-Around to Accessing Your RefWorks Account

Posted on May 10, 2012 @1:38 pm by madgett

Apologies as the problems with RefWorks continue. If you are on campus, all should be working well.

If you are off campus, we have two methods to get into your existing account:

Method A (using myVPN):

  1. Clear the cache & cookies from your browser
  2. Read about and install myVPN if you haven’t already [ Info Here ]
  3. After myVPN is installed, go the our RefWorks page and click on “Login to RefWorks” . You should see this page:



4. Enter your RefWorks account Login & Password

You can now work within your account.

For problems installing myVPN only, please contact the UBC IT HelpDesk


Method B (No myVPN -ie our Hospital Patrons)

If you cannot use myVPN due to your network restrictions, you can still access your account from off campus:

  1. Clear the cache & cookies from your browser
  2. Go to THE GROUPCODE PAGE , log into EZproxy and write down the GroupCode **Do not click on the link to RefWorks**
  3. Clear the cache & cookies from your browser again
  4. Go to this URL [ ].  There should be no  ezproxy  included in the URL. You should see:





5. Enter the GroupCode for UBC


You should see this page:



7. Enter your RefWorks account Login & Password

You can now work within your account.



Again, we are sorry about the delay in fixing this problem, but are working on it. Stay Tuned!

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RefWorks: Trouble Accessing Accounts from Off Campus

Posted on May 2, 2012 @2:59 pm by madgett

Trying to access RefWorks while off campus via EZproxy seems to be causing problems. While we investigate, please use MyVPN when off campus for now if you are going to be importing citations into RefWorks.

MyVPN instructions are here.

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JSTOR: Several New Resources Added!

Posted on May 1, 2012 @4:11 pm by madgett

Just a heads up about several new JSTOR resources we have added over the last little while:

  • Aluka: African Cultural Heritage Sites and Landscapes — “African Cultural Heritage Sites and Landscapes includes spatial, visual, and contextual documentation of heritage and rock art sites throughout Africa.” –Aluka
  • Aluka: Struggles for Freedom in Southern Africa — “Struggles for Freedom in Southern Africa includes an array of materials about the liberation and independence movements in Botswana, Mozambique, Namibia, South Africa, and Zimbabwe.” –Aluka
  • The Ireland Collection — “…developed in cooperation with Queen’s University Belfast, is an interdisciplinary collection of journals and other materials.” –JSTOR . Includes titles such as The Canadian Journal of Irish Studies and Seanchas Ardmhacha.
  • 19th Century British Pamphlets — “7 collections … including Selections from the London School of Economics and Political Science (LSE), the Earl Grey Pamphlets Collection, and the Foreign Office Collection.” –JSTOR
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RefWorks and More: Down Time Coming May 4th

Posted on May 1, 2012 @9:53 am by madgett

Scholar’s Portal (the platform for RefWorks, ITER eBooks and perhaps a few other resources) is going down for maintenance on May 4th at 9:00pm for about 4 hours (1:00am May 5th). Sorry for the inconvenience.

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ESA eJournals at UBC-Okanagan: Might Need MyVPN for Access

Posted on April 13, 2012 @5:21 pm by madgett

Due to a slight access problem, some Ecological Society of America ejournals may not be accessible directly from UBC-Okanagan campus. If you have trouble accessing:

  • Ecology
  • Ecological applications
  • Frontiers in ecology & environment
  • Ecological monographs

…please try clearing the cache & cookies in your browser and connecting again. If that doesn’t work, please set up and use MyVPN. Off campus, you always need to use either EZproxy or MyVPN for access. Sorry for the inconvenience.

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SpringerLink 2012 ebooks: Now Available!

Posted on April 11, 2012 @11:15 am by madgett

Sorry for the delay in announcing this: SpringerLink ebooks for 2012 are now available.

While the records are not yet loaded in the Catalogue (soon!), the ebooks are discoverable in Summon or, if you know the title, try the Citation Linker. Just enter the ebook’s title in the box marked “Book:”. The way sub-titles are listed can be tricky, so first try your search using the main title only.

As well, SpringerLink offers a service for Print On Demand of ebooks called MyCopy. Read all about how you can get a MyCopy of an ebook for the low, low price of $24.95 including shipping and handling. To take advantage of this feature, you need to register and log-in to a personal MySpringerLink account. Note: this personal account is only an enhancement to the access the Library provides. You will still need to always be either on campus or use MyVPN or EZproxy to access the SpringerLink site.

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