UBC Library eResources: Service Bulletins

Nineteenth Century Collections Online: New resource

Posted on July 3, 2012 @11:01 am by madgett

Nineteenth Century Collections Online is the most ambitious scholarly digitization and publication program ever undertaken, providing searchable content from a wide range of primary sources for the “long” 19th century. At all stages of development, Gale sought the guidance and feedback of professionals and end-users to ensure that we were selecting,
digitizing and preserving unique, invaluable documents. Nineteenth Century Collections Online unites multiple, distinct archives into a single resource a wide variety of previously unavailable primary sources, including:
■ Books and monographs
■ Newspapers and periodicals
■ Diaries and Personal Letters
■ Manuscripts
■ Photographs
■ Pamphlets
■ Maps
■ And more

Gale product brochure.

Check out the four modules to which we have access here.

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eResources (and ej-help) Closed for Canada Day

Posted on June 29, 2012 @5:12 pm by madgett

Just a reminder, we are closed Canada Day (Monday). So, no email, problems or questions will be looked at till Tuesday, July 3rd.

See you in July!

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RefWorks: Some Users Being Re-Directed to a Different Page

Posted on June 26, 2012 @9:32 am by madgett

*UPDATE* Problem sorted. Linking to RefWorks page working.

Some folks trying to get to the usual RefWorks login page are being re-directed to a page like below. Please clear the cache & cookies from your browser and try connecting again. We’ll work on our end to get a fix.

Stay tuned!


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COS Research Support Suite: to be cancelled August 1st, 2012

Posted on June 20, 2012 @3:54 pm by madgett

This just in…

CANCELLATION NOTICE: Please be advised that due to funding constraints, UBC Library and the Office of Research Services will be cancelling their jointly-funded subscription to the COS Research Support Suite (comprising COS Funding Opportunities; COS Funding Alerts; COS Papers Invited; COS Scholar Universe; and COS Pivot, formerly COS Expertise).

The final day of access will be July 31, 2012. If there are saved searches and alerts in your COS MyResearch account that you will need at a later date, please ensure that you transfer this information before July 31, 2012. For feedback regarding the cancellation of this subscription, please contact Teresa Lee, e-Resource & Access Librarian.”

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EZproxy Outage Later Today (May 28th): Upgrade

Posted on May 29, 2012 @10:30 am by madgett

**UPDATE: All went well last night. No reported problems. (knock on wood)**

Just a heads up that EZproxy (which many people use for off-campus access to Library resources) will be down at 6:00 pm today for an upgrade. Down-time expected to be brief. If you experience EZproxy problems after, say, 6:30 pm, please report them to our Help Form. Thanks!

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Handbook of Public Pedagogy: View Limit Has Been Reached

Posted on May 22, 2012 @2:34 pm by madgett

*UPDATE* Second copy up and running. Access restored**

Handbook of public pedagogy : education and learning beyond schooling / edited by Jennifer A. Sandlin, Brian D. Schultz, Jake Burdick.

Unfortunately, we have hit the limit when it comes to the number of views allowed with the copy of the ebook that the Library has purchased. As a result, you can “preview” the book (meaning it times out after a few minutes) but you cannot read it for any length of time nor print/download at all.

We are working on expanding access or acquiring another copy. We apologize to the class trying to use this ebook. Please stay tuned for updates.

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ITER eBooks (the new Other Voice in Early Modern Europe collection: Unavailable for now

Posted on May 17, 2012 @11:26 am by madgett

We have several eBooks form the University of Toronto’s ITER publishing, but they are not available at the moment. These are part of the “Other Voice in Early Modern Europe” collection. We are working on getting the links fixed.

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RefWorks & EZproxy: A Solution Seems to be Working

Posted on May 11, 2012 @10:46 am by madgett

Thank you for your patience while we worked on the recent problem with RefWorks & EZproxy.

A fix was initiated yesterday, and so far it’s looking good. Thanks Joerg & the LSIT crew!

Please try the following if you are off campus and want to access your RefWorks Account:

  • clear the cache & cookies from your browser
  • go to our RefWorks page
  • click on “Login to RefWorks” and log into EZproxy
  • you should land on a page that recognizes you as being from UBC. Enter your account info

Direct exporting of citations should be working as well for resources that offer it **except ProQuest resources**. If you use the MyRearch feature, exporting works. We are working on a fix for non-MyResearch users.

Do contact us if you have any questions problems.


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RefWorks: Work-Around to Accessing Your RefWorks Account

Posted on May 10, 2012 @1:38 pm by madgett

Apologies as the problems with RefWorks continue. If you are on campus, all should be working well.

If you are off campus, we have two methods to get into your existing account:

Method A (using myVPN):

  1. Clear the cache & cookies from your browser
  2. Read about and install myVPN if you haven’t already [ Info Here ]
  3. After myVPN is installed, go the our RefWorks page and click on “Login to RefWorks” . You should see this page:



4. Enter your RefWorks account Login & Password

You can now work within your account.

For problems installing myVPN only, please contact the UBC IT HelpDesk


Method B (No myVPN -ie our Hospital Patrons)

If you cannot use myVPN due to your network restrictions, you can still access your account from off campus:

  1. Clear the cache & cookies from your browser
  2. Go to THE GROUPCODE PAGE , log into EZproxy and write down the GroupCode **Do not click on the link to RefWorks**
  3. Clear the cache & cookies from your browser again
  4. Go to this URL [ ].  There should be no  ezproxy  included in the URL. You should see:





5. Enter the GroupCode for UBC


You should see this page:



7. Enter your RefWorks account Login & Password

You can now work within your account.



Again, we are sorry about the delay in fixing this problem, but are working on it. Stay Tuned!

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RefWorks: Trouble Accessing Accounts from Off Campus

Posted on May 2, 2012 @2:59 pm by madgett

Trying to access RefWorks while off campus via EZproxy seems to be causing problems. While we investigate, please use MyVPN when off campus for now if you are going to be importing citations into RefWorks.

MyVPN instructions are here.

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