UBC Library eResources: Service Bulletins

RSVPN re-boot

Posted on December 1, 2008 @10:50 am by irobb


“RSVPN failover unit will be rebooted twice, during the following windows:
Friday December 5th, 6-8am
Saturday December 6th, 6-8am
It is very unlikely that this will affect the RSVPN service…”

Uh huh. But be aware, just in case.

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SAGE Journals – full archive not available

Posted on April 19, 2013 @10:16 pm by madgett

Our access to SAGE Journals content has recently changed.
Until recently, we enjoyed access to the complete backfile for all SAGE journal titles. This has now been restricted to start with access from 1999. We continue to have access to the complete backfile for all titles that are part of the Full-Text Collections on both the SAGE Journals Online and CSA Illumina platforms.

Our CRKN contract with SAGE is currently in negotiation with the publisher and options for access to all SAGE journal content are being explored.

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Global Market Information Database – ACCESS RESTORED

Posted on September 29, 2008 @3:36 pm by irobb

Update: October 1st – 9:20am
Access has been restored. Please report continuing problems to eResources help.

September 30th – 1:30pm
Contact has been made with GMID. The glitch is at their end, and many libraries are experiencing the same problem as us. They expect the problem to be fixed tomorrow morning. Watch for an update.

(original message)
Searching and some browsing in GMID results in an error message. A request for help has been sent to their Support staff.

Sorry for any inconvenience this might cause. Please stay tuned.

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Taylor & Francis Informaworld – Scheduled Maintenance – Sept.27th, 2008

Posted on April 19, 2013 @10:15 pm by madgett

Taylor & Francis will be performing essential server maintenance on Saturday, September 27, 2008, resulting in intermittent access to informaworld. Two short periods of downtime are expected throughout the day which will last a maximum of thirty minutes.

The informaworld team would like to apologise to customers for any inconvenience this might cause.

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Proquest Databases – ACCESS Restored

Posted on April 19, 2013 @10:15 pm by madgett

Update: Monday, Sept.22nd
Access restored.

Friday, Sept.19th 1:00pm
Access to the Proquest site and all databases is currently unavailable due to a server outage.
Proquest is working to have service restored as quickly as possible.

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Rewriting Proxy Server (RSVPN) – RESTORED

Posted on April 19, 2013 @10:15 pm by madgett

Update: Thursday, September 18th – 11:00am
RSVPN is now available. UBC IT Services confirmed that the outage was due to a routing problem. Please report any continuing difficulties with RSVPN to the Library Systems Help Desk at 604-822-6725.

Wednesday, September 17th – 11:30am
Access to electronic resources through the Rewriting Proxy Server (RSVPN) is unavailable at the moment.

Please use VPN or the Proxy Server instead. We apologize for any inconvenience this is causing.

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RSC Website Service Disruption – September 20th, 2008

Posted on April 19, 2013 @10:15 pm by madgett

The RSC website at http://www.rsc.org will be unavailable on Saturday, September 20th between 9:30am and 1:30pm.

The RSC apologises for any inconvenience this may cause.

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Posted on April 19, 2013 @10:15 pm by madgett

Update: 11:00am
UBC eLink is back on track. We apologize for any inconvenience.

Tuesday, September 9th – 7:00am
UBC eLink is temporarily unavailable. We are working to restore access as quickly as possible.

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Firefox 3 and VPN

Posted on April 19, 2013 @10:15 pm by madgett

We’ve had reports from users that they are being denied access to a some of UBC Library online resources
(ScienceDirect, Wiley Interscience etc.). It appears there are some incompatibilities with VPN and Firefox 3.
Recommended solutionquit the browser and restart.

If you’ve had a similar experience or discovered other fixes, please send a note to eResources Help. Thanks!
Note: UBC Library workstations are currently running on Firefox vsn.

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CiNii – scheduled power supply maintenance

Posted on April 19, 2013 @10:15 pm by madgett

CiNii and all other National Institute of Informatics (NII) services will be unavailable on Sunday, September 7th 2008 from 7:00am-9:00pm (JST) for power supply maintenance.

The services that will be unavailable are as follows:
– GeNii: NII Scholarly and Academic Information Portal
– (CiNii, Webcat Plus, KAKEN, NII-DBR)
– NII Repository of Electronic Journals and Online Publications (NII-REO)
– Webcat
– Institutional Repository Portal (JuNii+)
– IRDB Contents Analysis System
– Academic Society HomeVillage
– Sciterm
– NII-Electronic Library Service
– Cultural Heritage Online
– NII WebPage

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