UBC Library eResources: Service Bulletins

Ovid & Safari: Do They Get Along?

Posted on March 11, 2009 @2:04 pm by irobb

Do + = ?

Not necessarily. The official word from Ovid is:

“While Safari normally works with Ovid it is not supported. We do not test our application against the Safari browser and don’t guarantee that it will work.”

And their view on browser requirements can be seen at OvidSP Configuration

We have tested Apple’s Safari browser with Ovid and had success. Others have had problems crop up (like not being able to view beyond the first page of search results). Some of this could be related to the version of Safari used, remote access, etc. There are several variables. Probably, the best approach is to use Firefox if possible and if not, then use the latest version of Safari. And as always, contact if you have any questions or problems with UBC’s eResources.

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SAGE ejournals: SITES *Back Up*

Posted on March 9, 2009 @3:38 pm by irobb

All SAGE sites & ejournals seem to be up and running.

Some ejournals are back online, others are not. Sorry, it seems very hit and miss at the moment. Stay tuned.

Mondays! Arrrg. The SAGE ejournal platform seems to be down now. Stay tuned.

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Posted on March 9, 2009 @12:06 pm by irobb

EZProxy is back.

EZProxy has fallen victim to the Monday blahs and is currently not working. We hope to have it re-booted soon. Resources authenticated via EZProxy (like our good friend GMID) are unavailable. Stay tuned.

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Informaworld SITE: DOWN *UPDATE 2*

Posted on March 6, 2009 @6:27 pm by irobb

Informaworld is back, but very slow.

Monday’s here, Informaworld is not. Stay tuned.

Taylor & Francis Informaworld (slow at the best of times) is down as of Friday at 6:00 pm. I’ll check again Monday to see if it’s back. Sun NOT websites this weekend.

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RefWorks & Illumina: Maintenance this Weekend

Posted on March 5, 2009 @1:11 pm by irobb

To quote:
“We need to upgrade the operating system on our central storage array this weekend. The work is scheduled to begin at 10pm on Sunday March 8 and end by 1pm on Monday March 9. Because so many Scholars Portal services make use of the storage array, we need to schedule downtime for the following services during this maintenance period:


We assume these times are EDT (eastern daylight savings time) rather than PDT.

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MyiLibrary & UBC Wireless: *Reminder*

Posted on March 3, 2009 @2:50 pm by irobb

For wireless / laptop users, MyiLibrary will ask for a login and password if you try to link to a title from the OPAC, unless you connect via VPN. To avoid this, you need to connect to VPN after you log onto the UBC wireless network but before clicking the link from the OPAC record. See VPN (Virtual Private Network) for steps in setting up the VPN connection.

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Contemporary Women’s Issues: No Access *UPDATE*

Posted on March 2, 2009 @5:30 pm by irobb

CWI is back in action.

Contemporary Women’s Issues database (from Gale / RDS) does not recognize us. I have contacted Gale. Stay tuned.

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Google Scholar & eLink: .ca VS .com *UPDATE*

Posted on March 2, 2009 @11:51 am by irobb

A plugin called LibX seems to play a roll in the way eLink buttons are displayed. Ed from Systems reports Google is also going to run an update (soon?). So, keep watching for an improvement on this front.


We are not sure why (we are investigating) but the eLinks show up better in Firefox using than . And links are not showing up as often as they should in Internet Explorer. So, if you can, for now use Firefox and go to the .com site for Google Scholar.


American Geophysical Union: Website Down*UPDATE*

Posted on February 26, 2009 @12:01 pm by irobb and all its web pages are back.

The wheel-o-death, she spins and spins. All American Geophysical Union ( ) journal sites are down. Stay tuned for their return.

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Guest Stations in Branches: Databases “…don’t look right”*UPDATE*

Posted on February 17, 2009 @10:21 am by irobb

Turns out some adjustments are possible. Health Reference Center and the Alexander Street Press sites should be displaying correctly on the Guest Machines now.

A patron on a “Guest” work station in a branch complains that something is wrong with the Gale database they are looking at. You look and see boxes and red “X”s where images should be. And where’s the “Send” button to email an article? But everything seems OK on a log-in machine. What’s going on? Guest stations are only allowed limited access to resources and the internet. Some Gale databases are self-contained, and display fine. Others (Health Reference Center, British and Irish Women’s Letters and Diaries, Canadian Periodical Index, etc.) have links to images and other elements of their display. These links are blocked on Guest machines. Patrons wishing to have full access to resources as well as all the components of a resource to which UBC subscribes, must work from a log-in machine.

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