UBC Library eResources: Service Bulletins

Wiley Titles: eLink Error Messages

Posted on March 24, 2009 @9:12 am by irobb

A few Wiley titles (“European Journal of Inorganic Chemistry” & “Arthritis Care and Research”, for example) are coming up with:

Error: Entity not found
Error Code: 4090

…when the eLink button button is used. We are investigating the problem. The links from the ejournal A-Z list are not affected. Stay tuned.

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EZproxy & PIN Changes

Posted on March 17, 2009 @11:16 am by irobb

Previously, there was a 30 minute gap between the time a patron changed their PIN number and when the change was updated on EZproxy. The time gap is now 15 minutes. So, the MOST a patron will need to wait after changing their PIN until they can use, say, our old friend GMID is 15 minutes.

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Does the Blog Look a Little Funny? *UPDATE*

Posted on March 16, 2009 @9:20 am by irobb

Okay, a bit of tweaking, a lot of swearing, a moment or two of panic (I thought I’d lost the whole damn thing at one point) but I think it’s coming along not too bad. More is to come, when I find the time. And apologies to my fellow workers who have had to listen to me go on and on about the blog. But it IS kinda cool to play around -I mean WORK- with.


YES it does. On the upside, we got some great feedback about our little blog (big thank you to the Barbaras) both in person and via email while I was at the ACRL Conference in Seattle this past weekend. On the downside, well, the move to a new platform has altered how some text looks. I will be fixing, re-tagging and learning this new platform over the next little while, so please be patient. And, as always, stay tuned.

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Ovid & Safari: Do They Get Along?

Posted on March 11, 2009 @2:04 pm by irobb

Do + = ?

Not necessarily. The official word from Ovid is:

“While Safari normally works with Ovid it is not supported. We do not test our application against the Safari browser and don’t guarantee that it will work.”

And their view on browser requirements can be seen at OvidSP Configuration

We have tested Apple’s Safari browser with Ovid and had success. Others have had problems crop up (like not being able to view beyond the first page of search results). Some of this could be related to the version of Safari used, remote access, etc. There are several variables. Probably, the best approach is to use Firefox if possible and if not, then use the latest version of Safari. And as always, contact lib-ejhelp@interchange.ubc.ca if you have any questions or problems with UBC’s eResources.

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SAGE ejournals: SITES *Back Up*

Posted on March 9, 2009 @3:38 pm by irobb

All SAGE sites & ejournals seem to be up and running.

Some ejournals are back online, others are not. Sorry, it seems very hit and miss at the moment. Stay tuned.

Mondays! Arrrg. The SAGE ejournal platform seems to be down now. Stay tuned.

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Posted on March 9, 2009 @12:06 pm by irobb

EZProxy is back.

EZProxy has fallen victim to the Monday blahs and is currently not working. We hope to have it re-booted soon. Resources authenticated via EZProxy (like our good friend GMID) are unavailable. Stay tuned.

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Informaworld SITE: DOWN *UPDATE 2*

Posted on March 6, 2009 @6:27 pm by irobb

Informaworld is back, but very slow.

Monday’s here, Informaworld is not. Stay tuned.

Taylor & Francis Informaworld (slow at the best of times) is down as of Friday at 6:00 pm. I’ll check again Monday to see if it’s back. Sun NOT websites this weekend.

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RefWorks & Illumina: Maintenance this Weekend

Posted on March 5, 2009 @1:11 pm by irobb

To quote:
“We need to upgrade the operating system on our central storage array this weekend. The work is scheduled to begin at 10pm on Sunday March 8 and end by 1pm on Monday March 9. Because so many Scholars Portal services make use of the storage array, we need to schedule downtime for the following services during this maintenance period:


We assume these times are EDT (eastern daylight savings time) rather than PDT.

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MyiLibrary & UBC Wireless: *Reminder*

Posted on March 3, 2009 @2:50 pm by irobb

For wireless / laptop users, MyiLibrary will ask for a login and password if you try to link to a title from the OPAC, unless you connect via VPN. To avoid this, you need to connect to VPN after you log onto the UBC wireless network but before clicking the link from the OPAC record. See VPN (Virtual Private Network) for steps in setting up the VPN connection.

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Contemporary Women’s Issues: No Access *UPDATE*

Posted on March 2, 2009 @5:30 pm by irobb

CWI is back in action.

Contemporary Women’s Issues database (from Gale / RDS) does not recognize us. I have contacted Gale. Stay tuned.

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