Web of Science has changed its look. It also has some new functionality that you can read about here.
But it also has limits on the browsers that it supports. Please read the System Requirements. Firefox 4 and Internet Explorer 9 are not listed at this time. Please use only a supported browser & browser version.
As well, just to clarify, while EndNote is an option in Web of Science, UBC Library supports RefWorks as a Reference/Citation Manager. You can get more information on UBC’s support for RefWorks HERE.