- Have questions or need more help with the issues below? Contact us here
Link to Ulrichsweb not working from eJournal Portal
Posted on August 28, 2018 @3:26 pm by madgett
The Ulrichsweb link (under hypertext “Title details from ulrichsweb.com” from the eJournal Portal’s result page is currently leading to the error message:
We do not have enough information.
We are working to resolve the issue.
You can still get to Ulrichsweb to see information about journals via our Resource page, and then search for the journal from there.
No CommentsUsing Google Scholar with EZproxy for Off-Campus Access to UBC Library Resources
Posted on July 27, 2018 @12:24 pm by madgett
Using Google Scholar with EZproxy (the UBC Library off-campus authentication method) can be tricky. You need to set up a Google Scholar session BEFORE logging into EZproxy.
Our Google Scholar resource page (with instructions) is HERE (Google Scholar).
Basically, the steps are:
- Go to Google Scholar and log in, if you have a Gmail account. However, an account is not necessary.
- Under the upper left “hamburger menu” (three horizontal bars), click on “Settings“
- Click on “Library Links” and search for UBC Library (if you have a Gmail account, Google might remember your settings)
- Tick the boxes and SAVE
- Do your search. When the results come up, you will see UBC eLink to the right. Click on that for the result you are interested in
- This will take you to our Citation Linker page. Click on the blue button for Full Text and at that point you will be asked to log into EZproxy
If you run into any problems, please contact us via our Help Form including any error messages or screenshots that might be helpful.
REMEMBER: Google Scholar does not index (capture) all the resources available from UBC Library. Please use our discovery tool Summon (also from the General tab on the Library Homepage) –and– contact a Subject Librarian to make sure you are finding all available resources.
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ProQuest Resources: Major Maintenance August 18th. Sites will be Down
Posted on July 27, 2018 @9:08 am by madgett
ProQuest eBook sites and Database sites will be off-line on August 18th & August 19th for maintenance.
eBooks will be down from approximately 9:00 a.m. PDT till 2:00 p.m. PDT August 18th.
Other resources will be down from 7:00 p.m. august 18th till 8 hours later on August 19th.
Note: times may change without notice as this is all happening on the ProQuest side.
Some resources affected include:
- eBook Central
- ProQuest Databases
- ProQuest Congressional
- ProQuest Dialog
- Chadwyck-Healey databases
Creating a Personal EBSCOhost Folder (Off Campus)
Posted on October 2, 2018 @9:17 am by madgett
UPDATE : Issue has been temporarily resolved. IF you had problems in the past, please clear history (cache & cookies) from your browser and try to set up a folder now. Contact us if problems persist via our Help Form.
Due to technical difficulties that EBSCOhost is aware of (and working on), patrons cannot create an EBSCOhost personal folder while off campus and using EZproxy. To create a folder, patrons must be on campus using a Library computer, UBCSecure Wireless or other computer with a recognized UBC IP address. You can tell if you are at a recognized IP because the UBC crest will appear on the left side of the screen (EZproxy, as mentioned, is the exception. The crest is there, but you cannot create a folder).
After you create a folder on campus, you can log into it when you access a UBC Library subscribed EBSCOhost database off campus via EZproxy.
We will update this post as EBSCOhost works on this problem.
No CommentsEBSCOhost Databases : Now able do a search for a Journal in the UBC Catalogue
Posted on July 10, 2018 @8:50 am by madgett
New search linking from EBSCOhost to the UBC Catalogue for Journals
When searching in EBSCOhost Databases, you will now see a new link next to Journal / Article results that has a “rainbow” book case:
This link will search for the journal ISSN in the UBC Catalogue so that you can see what Print holdings (as well as Online) the Library has. This will be particularly helpful for articles with poor or no images (when we have the Print) or for locating Archives of a journal (Print or Online) that go back farther than the EBSCOhost full text holdings.
No CommentsWiley eBooks & eJournals Migrating to a New Platform
Posted on March 19, 2018 @11:28 am by madgett
Wiley OnLine Library Moving UPDATE Moved March 17 or 18 2018
Well, looks like the move happened. Site looks different and has some changes to functionality, I believe. Have a look HERE.
Please talk to your Subject or Liaison Librarian if you have any questions about using the site or its features. Contact us at the Help Form below to report any problems.
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We were just advised that Wiley will be migrating to their new platform this weekend [March 17th or 18th]. Redirects will be in place, but there will be no dual access period. Wiley does not anticipate any downtime. Although the base URL remains the same, the URLs at the journal level will be changing
Please report any problems to our Help Form.
No CommentsNew RefWorks and Google Docs not working together
Posted on April 9, 2018 @3:46 pm by park
UPDATE: RefWorks reports that this is fixed.
New RefWorks and Google Docs are not working together.
There is a system wide problem with New RefWorks not working with Google Docs. RefWorks is working on resolving this issue.
Instead of Google Docs, please use another word processor, such as MS Word.
We apologize for the inconvenience.
No CommentsProQuest eBook Central Down – January 20th
Posted on January 15, 2018 @10:23 am by madgett
FYI:
Due to scheduled maintenance, ProQuest Ebook Central will be unavailable at:
Saturday, January 20, from 10am to 4pm Pacific Time
No CommentsLibrary Catalogue Down
Posted on December 18, 2017 @2:32 pm by madgett
UPDATE: Seems to be working again.
Unfortunately, the Library catalogue is down. UBC IT has a bulletin HERE.
Other discovery services, like Summon, are working – but any links from Summon results to the Cataloge do not work.
Watch UBC IT Bulletins and this post for updates.
Sorry for the inconvenience.
No CommentseResources & Access Christmas Closure
Posted on December 12, 2017 @8:22 am by madgett
Hello:
Hope everyone is looking forward to the break between Christmas & New Years. We are!
eResources & Access will be closed from December 23rd and reopening January 2nd. Do continue to report any problems with our online resources during that time using the Help Form. We will investigate all problems and respond in the new year.
All the season’s Best,
Your eResources & Access Team
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