- Have questions or need more help with the issues below? Contact us here
Maintenance on Some Discovery Services this weekend Sept. 25, 2021
Posted on September 24, 2021 @11:45 am by madgett
The following services will be unavailable 8am-4pm, Saturday, September 25th due to planned maintenance by Ex Libris.
- eJournal Portal (Journal Titles tab on the Library homepage)
- Citation Linker (Blue Full Text button)
- Ulrich’s
CNKI Databases (Journals, Thesis, etc.) – No Downloading (Sept.2021)
Posted on December 15, 2021 @8:47 am by madgett
Latest Update : Another day, another update 🙂
CNKI is now downloading PDFs again. Resource Page here:
If linking by title or article level, titles using the Qingdao platform https:chn.oversea.cnki.net are working better than titles using the California platform https:global.cnki.net .
UPDATE – Nov. 15th: Currently, the California server (https://go.openathens.net/redirector/ubc.ca?url=http://global.cnki.net) seems to be working and PDFs can be downloaded, but the Qingdao server (https://go.openathens.net/redirector/ubc.ca?url=http://oversea.cnki.net/) has intermittent errors. Qingdao can still be used for searching & reading online, but no PDF downloads.
The CNKI Databases, covering Chinese journals, theses, dissertations and more, is currently not allowing downloads.
We are working on a solution.
Stay Tuned!
No CommentsOxford Journals – Page Not Found error (Sept.2021)
Posted on September 22, 2021 @11:40 am by madgett
RESOLVED
Oxford Journals are currently leading to an
The page you’re looking for cannot be found.
…error. We are working on it. Stay tuned!
No CommentsNatural Medicines: Loss of Access (August 2021)
Posted on August 24, 2021 @11:19 am by kmcgrath
We have recently lost access to Natural Medicines.
Update (Aug.24, 2021): Access restored
No CommentseJournal Portal down (“Journal Titles” tab on Library Homepage)
Posted on August 11, 2021 @9:38 am by madgett
Issue now resolved.
The eJournal Portal (the “Journal Titles tab on the Library Homepage) is down.
To find a journal by its title, please go to this page:
…and search for your journal. Should be fixed shortly.
No Comments
Audio Cine Films – Format for Links Changed
Posted on June 30, 2021 @3:09 pm by madgett
Looks like Audio Cine Films (a site for streaming movies) has changed some of their links, and some records in our catalogue no longer work.
If you run into this problem, go to our Resource page and, after logging into Audio Cine< search for your movie on their site.
No CommentsTaylor & Francis ebooks and OpenAthens: 1st Visit Account Request
Posted on June 28, 2021 @9:45 am by madgett
On a User’s 1st visit to the Taylor & Francis ebook site, after authenticating via OpenAthens, they will be asked to begin to set up an account.
1st question is to identify your Country/Region. Just say “Canada”.
Ignore box for “Marketing materials”.
Tick box to agree to “Terms & Conditions”.
You will be then identified as “User” for this and all future visits. You can choose to update “User” to your own info, but for privacy reasons, you can ignore.
Similar experiences have been reported on other sites on 1st visits. Report any questions/problems via the Ask Us! portal.
No CommentsProQuest eBook Central – Down for Maintenance June 26th
Posted on June 24, 2021 @1:15 pm by madgett
ProQuest eBook Central will be down June 26, 2021, from 7:00 a.m. to 3:00 p.m. PDT (8 hours) for maintenance.
Sorry for the inconvenience.
No CommentsOpenAthens Update
Posted on July 5, 2021 @9:51 am by kmcgrath
While the majority of the Library’s online resources have successfully transitioned to OpenAthens authentication, there are some post-launch access problems with the following providers:
BMJ Best Practice
CHASS (Industry Norms and Key Business Indicators) – access restored July 5
Web of Science interoperability (database cross-search)
Mary Ann Liebert – access restored June 23
Grant Connect – access available to legacy site only June 17
Drama Online (Bloomsbury) – access restored June 16
Justis – access restored June 15
Late Qing Dynasty & Minguo Periodical Fulltext Database (1933-1949) – access restored June 16
We are working with vendors to resolve access as quickly as possible and apologize for the inconvenience. Thank you for your continued patience and cooperation.
Please check our comprehensive guide for help with accounts, linking, customization tips and more.
Report issues via the Ask Us portal.
Expect Some Problems – Migration to OpenAthens Underway
Posted on June 2, 2021 @6:55 am by madgett
The Library is in the middle of a migration to a new authentication system : OpenAthens.
No doubt there will be some hiccups along the way.
Please be patient as we work out the bugs, and look to our new Ask Us portal to report any problems.
No Comments
