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Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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madgett

madgett

CWL log-in Screen: If you see a request for conformation…

By madgett on August 21, 2013

The next time you try to log into the EZproxy screen with your CWL, you may see a screen that asks you to agree to new “CWL Terms of Use“. Here is why: “On June 4, 2013, the Board of Governors repealed Policies #104 (Responsible Use of Information Technology Facilities and Services) and #106 (Access […]

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Knovel Moved to a New Site — but Problems

By madgett on August 16, 2013

The engineering/technical ebook site Knovel has moved to a new site. However, there seem to be a couple glitches: The old links sometimes are not re-directing to the new site. If this happens, going back a screen and trying again or reloading the page seems to help. The new site does not yet work with […]

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Frozen Tabs on the Library Home Page?

By madgett on August 15, 2013

As you have noticed, the look of the Library Home page has changed. This is the new University-wide “Common Look & Feel” initiative. Unfortunately, it seems that the tabs on the Home age freeze up for first-time visitors. We have found that clearing the cache & cookies from the browser and re-loading the page fixes […]

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RefWorks: Changes to Some Log-in Names

By madgett on July 30, 2013

You may have received an email from RefWorks recently explaining why some log-in names have been changed. Here is what we received: We’re changing the log in process to eliminate the need for users to supply a Group Code during login – a feature many of our users have asked for. This means that every […]

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Canadian Advertising Rates & Data (CARD) : Access Down

By madgett on July 23, 2013

Access to CARD is unavailable at the moment. This is more a licensing problem than a technical problem, and we are working to sort the problem out ASAP. Stay Tuned!

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Access to Online Resources DOWN!

By madgett on July 11, 2013

**WE’RE BACK ONLINE!!** Yikes! All access to Online Resources seems to be down this morning. This is both on and off campus. We believe it to be an EZproxy problem and are working on it. Stay Tuned!

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Several New Resources: something for EVERYONE!

By madgett on June 25, 2013

We have recently added several new Databases and eBook collections. As well, we have topped up some ejournal collections. Here are the highlights: Harvard University Press ebooks – a collection of almost 400 ebooks for 2011, 2012 & 2013 focusing on arts, history and the social sciences SAGE ejournal Upgrade – 20 SAGE archive titles, […]

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e-Therapeutics: Weekend Problem Solved

By madgett on June 17, 2013

e-Therapeutics had an access problem this weekend. It has been resolved. Before attempting to link to the online resource (especially if you tried and failed on the weekend), please do the following: clear the cache & cookies from your browser go to our e-Therapeutics Resource page and click on the “Connect to Resource” button You […]

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Harvard eBooks Now Available!

Harvard eBooks Now Available!

By madgett on June 11, 2013

Over 400 Harvard University Press ebooks (almost all from 2011, 2012 or 2013) are now available via De Gruyter. In a few weeks, you should be able to find these titles within  Summon and the UBC Library Catalogue. For now, feel free to browse the Harvard Titles here. NOTE: Some titles are not yet published […]

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RefWorks: Problem Adding Wiley Citations

RefWorks: Problem Adding Wiley Citations

By madgett on June 4, 2013

The Wiley Online Library is experiencing problems exporting citations to RefWorks. To get around this, please try the following:   *In Wiley Online Library:* 1. Perform your search. 2. Click the boxes beside the references you wish to export. 3. Select *Export Citation* at the top of the search results. 4. A new window will […]

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